Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,551 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Cutter and Squidge 5 star review on 2nd August 2026

1955

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased as present, excellent ordering and delivery service, exactly as required.”

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Posted 1 year ago

“Delicious cakes - look wonderful and taste wonderful”

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Posted 1 year ago

“Cake arrived on time and nicely packed, our first time ordering from Cutter & Squidge, very pleased with the experience.”

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Posted 1 year ago

“Buttercream and sponge is off a lovely texture. The cream was too sweet. Delivery was great!”

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Posted 1 year ago

Hi there, Thanks so much for your feedback! We’re glad to hear you enjoyed the delivery and liked the texture of the buttercream and sponge. We appreciate your honesty about the sweetness of the cream — it helps us keep improving. If there’s anything else we can do to make your next order just right, please don’t hesitate to get in touch. Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“Food is great! Delivery on time! Presentation is as it appears online in pictures - just heavenly! Prices are reasonable considering the quality you getting!”

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Posted 1 year ago

Hi there, This made our day! 🌟 We’re so happy to hear everything — from the flavour to the presentation (and delivery!) — hit the mark for you. Thank you for recognising the quality 💛 we put a lot of love into what we do, and it means the world when it’s noticed. Here’s to more heavenly treats ahead! 🍰✨ Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“We used Cutter & Squidge for 10 thank you gifts being sent to seperate organisations. There was no option to create one order and send to a number of addresses. More than one of the deliveries failed in some way because the purpose of a thank you gift is to thank someone, with it turning up with them. These didn't - one got retained at a delivery office. Several left on open doorsteps. Huge delivery charges make the item price unattainable when on a budget.”

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Posted 1 year ago

Hi there, Thanks so much for your feedback. We actually do offer a multi-address ordering option that would have been perfect for sending gifts to multiple locations — we’d have loved the chance to help with that! Regarding delivery, we completely understand how important it is for your thank-you gifts to arrive safely and on time. Our courier partners follow protocols to leave parcels in what they consider safe places if no one is home, especially as our items are fresh and perishable. We’ve tested our packaging extensively to withstand a range of weather conditions, but sometimes unexpected things can happen. If deliveries don’t go as planned, please do get in touch with us — we’re always ready to make things right and support you. We truly appreciate the opportunity to improve and assist. Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“Delivery was good and communication, it would seem the goods I purchased were ok but not brilliant.”

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Posted 1 year ago

Hi there, Thank you for your feedback — we’re glad to hear delivery and communication went smoothly! 😊 If there’s anything you feel we could have done better with your order, we’d love to hear more. Every bit of feedback helps us grow and improve. Feel free to reach out to us at hello@cutterandsquidge.com — we’d really appreciate the chance to listen and learn. Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“This company is so thoughful ; has wonderful presentation and yummy treats.”

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Posted 1 year ago

Hi there, Thank you so much for the lovely words! 💛 We’re all about thoughtful touches, beautiful presentation, and of course — delicious treats! So happy to hear that shone through. We can’t wait to delight you again soon! ✨🍰 Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“I love this afternoon tea! The lemon drizzle is the best I’ve ever tasted”

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Posted 1 year ago

Hi there, We’re so thrilled to hear you love our afternoon tea! 🍰✨ And to know the lemon drizzle is the best you’ve ever tasted really makes our day. Thanks for sharing the sweet feedback — we hope every bite continues to delight! Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“Very helpful and nothing to much for them would recommend”

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Posted 1 year ago

Hi there, Thank you so much for your kind words! 😊 We’re delighted to hear our team was helpful and went above and beyond. Your recommendation means the world to us! We look forward to helping you again soon. Warm wishes, Customer Experience Team 🍰

Posted 1 year ago

“Great service, use it every year, wide choice of cakes and they are always fresh and tasty. Something for everyone. :)”

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Posted 1 year ago

“Purchased lemon drizzle cake as a birthday cake, with two candles and a C&S cake tin. All very well received. Even the restaurant commented on the well made cake. Kept informed from order to doorstep. Arrived safely and was very well packaged. Most importantly the taste was delicious the lemon so fresh the cake so light yummy. Would definitely recommend C&S for an occasion or a treat for yourself.”

Cutter and Squidge 5 star review on 5th June 2025

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Posted 1 year ago

“Sent the box of 12 brownies to my daughter during her exams, she said they were delicious. All arrived safely on time too.”

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Posted 1 year ago

“This cake was for my son . It was delicious!”

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Posted 1 year ago

“Recommend this very well run company. Provided an excellent service and pleasure to order from them.”

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Posted 1 year ago

“Great vegan options with excellent delivery!”

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Posted 1 year ago

“Lemon drizzle to die for! Moist and lemony!”

Cutter and Squidge 5 star review on 4th June 2025

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Posted 1 year ago

“Over priced for tiny, not very tasty cakes.”

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Posted 1 year ago

Hi again, We’re sorry our cakes didn’t bring the joy you expected 🍰💔. We truly put our heart into every bake, so it’s disappointing to hear this wasn’t your experience. If you’d be open to giving us a second slice of your time, please reach out — we’d love the chance to make things right and hopefully change your mind 😊. Warm wishes, Customer Experience Team

Posted 1 year ago

“Fantastic customer service!”

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Posted 1 year ago

“Great service and I would use again”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,551 reviews