Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,130 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake looked beautiful and was impressively packaged but unfortunately too sweet for me.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Excellent advertising”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Enjoy their cakes”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Cake looked good, but was just a pile of sugar and fat, so had to throw it away, but box checked - birthday cake was there”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Cake was lovely and tasted great and converted the non-vegans too. I know the dimensions are written on the site, but I still couldn't help being shocked by the price once you add in delivery etc. A small 6in (15cm) cake came to just under £40. It was very nice but next time will def go elsewhere unfortunately.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Gone a bit downhill from previous orders.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Delivery came a day late, but thats not really your fault. It was fine. I found it a bit odd that the edge has plenty of cream, its incredibly thin except for the edge.”

Helpful Report

Posted 2 years ago

Hi, We are so sorry to hear that the delivery was not up to standard. Please can you reach out to me directly at jessica@cutterandsquidge.com so I can try to see where we missed the mark and hope to rectify the situation. Many thanks, Jessica

Posted 2 years ago

“Good idea but the scones aren't great. Even when reheated they have a dry granular middle.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Sadly we were disappointed with this cake. It was pretty and nicely decorated but not tasty. Sponge was dry and frosting was not nice. Delivery was quick so obviously not freshly made. Will stick to ordering fresh cakes next time.”

Helpful Report

Posted 2 years ago

Hi, We are sorry to hear that the cake wasn't up to standard. Please can you reach out to me directly at jessica@cutterandsquidge.com so I can try to see where we missed the mark and hope to rectify the situation. Many thanks, Jessica

Posted 2 years ago

“I usually love Cutter and Squidge cakes but this time the cake was quite dry. Maybe because it got dry during the delivery time?”

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Posted 2 years ago