Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered quickly”

Helpful Report

Posted 10 years ago

“Amazing quality and fast delivery!”

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Posted 10 years ago

“Ordered boots described as knee boots . They were in fact over the knee . Would not have purchased had this been clear on the website . Have returned boots unfortunately at my expense as had to pay substantial postage !”

Helpful Report

Posted 10 years ago

Dear Kathleen, Thank you for your review. I am sorry to hear that you were not satisfied with your order. This will be passed on o the website manager who can add more details to the product review. Again i apologise for nay inconvenience caused. Kind regards, Chloe

Posted 10 years ago

“Excellent customer service, delivered on the day stated , well packaged”

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Posted 10 years ago

“Delivery took 5 days instead of next day along with wrong boots and wrong size. Very disappointed!”

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Posted 10 years ago

Dear Lisa, Thank you for your review. I am sorry that you experienced this whilst ordering from. As an apology form us we would like to offer you 15% off your next order with us. The discount code that you will need is DF15 this will need to be added to the discount box at the check out. Kind regards, Chloe

Posted 10 years ago

“My purchase of ugg boots were fabulous unfortunately the delivery let them down. The delivery company left them on my doorstep. I had been working away so they could have been left there for either one or two days. In this weather they could have been ruined or in fact stolen. Something you might want to take up with the carriers”

Helpful Report

Posted 10 years ago

Dear Sandra, Thank you for your email. I am sorry to hear that this happened. I will inform my manager about this who can then forward this on to the manager at the couriers. Kind regards. Chloe

Posted 10 years ago

“It was very frustrating dealing with danielfootwear, going back & forth with emails and phone calls. My delivery was never delivered conveniently. It was honesty very frustrating.”

Helpful Report

Posted 10 years ago

Dear Naomi, Thank you for your review. I am sorry to hear that this happened. I hope this matter was resolved for you. As an apology for the inconvenience i would like to offer you DF15 for any future order that you would like to place online with us. This code will knock off 15% when entered at the check out. Kind regards, Chloe

Posted 10 years ago

“I am very happy, my packet came very fast and it was just as i thought it Will be, i Will come again ????”

Helpful Report

Posted 10 years ago

“This is the first time i have bought from Daniel Footwear and will definitely shop here again, I ordered UGG boots for my granddaughter for Christmas online,very good website quick sale from start to finish, quick delivery, packed really well, very professional,happy customer.”

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Posted 10 years ago

“Fantastic service. Ordered Uggs with 25% off, arrived within 3 days. No problems at all. Very happy with purchase and service. Thankyou”

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Posted 10 years ago

“High quality shoes, fantastic prices, quick delivery. Highly recommended”

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Posted 10 years ago

“OK service but one pair of boots looked as if they had been on display and were marked and dusty. They were in the sale but even so I would have expected them to be in pristine condition and not scruffy!”

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Posted 10 years ago

“10 stars.... Excellent communication from ordering to delivery... Faultless... ????????????????????????????????????????”

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Posted 10 years ago

“My daughter is over the moon, she verbalised that it was the best early Christmas present ever, so comfy and makes her feet warm..”

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Posted 10 years ago

“Very quick delivery...”

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Posted 10 years ago

“Very fast delivery, premium products, my favorite shoes brand. Easy to navigate site. Made mistake with ordering and stuff contacted me promptly and solved everything Highly recommended Sholpan Somerville”

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Posted 10 years ago

“After receiving the order over a week after they were ordered, I have opened them to find they are a completely different pair of shoes to what I have ordered, so now have to return before I can have the actual wellington boots I have ordered.”

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Posted 10 years ago

“Ordered a pair of boots from this online site waited 8 days for them to be delivered still no boots phoned customer services to be told sorry we do not have them in stock anymore when I asked why I had not been informed I was told sorry it was a computer glitch and was offered my £135 back they had my money for eight days no communication nothing would never buy from them again disgusting service”

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Posted 10 years ago

“Absolutely excellent delivery time, incredibly helpful and fast customer service regarding queries , which were my fault!! Great prices, I will always go to Daniel first for choice , price and service!!”

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Posted 10 years ago

“Very easy site to use paid and received my bag in no time at all always shop at the store in Liverpool but will definitely use site again thanks”

Helpful Report

Posted 10 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews