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Daniel Footwear Reviews

4.5 Rating 5,839 Reviews
88 %
of reviewers recommend Daniel Footwear
4.5
Based on 5,839 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Daniel Footwear Reviews

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Everything was fine with ordering, my only bug was the time of delivery took 3.5 weeks but a little unsure if the boots were coming from Europe or mainland England!! Otherwise would definitely use again... I love my boots too????
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Posted 11 years ago
Very good service for customer service when my order didnot arrive on time I expected it thank you
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Posted 11 years ago
Was not happy parcel left outside my door anyone could have taken them and I would be claiming another pair .you need to have items signed for .
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Posted 11 years ago
I have recently ordered a pair of Michael Kors boots and the delivery process was really good, they said they would arrive within 3-4 days and they come the next day of me ordering them. One thing I was a bit disappointed about was there was a couple marks on the boots witch I was not expecting as I paid £220, but as they are suede it is a very delicate material. I would order from Daniels Footwear again but I'm hoping this time there will be no marks on the shoes. I defiantly would recommend Daniels Footwear to my friends and family they are a really good service.
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Posted 11 years ago
The service was very good from ordering items without any issues to a speedy delivery to my door.
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Posted 11 years ago
My article was sold out, so I just experienced a quick refund on my card :-)
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Posted 11 years ago
Fantastic service . Great items for a brilliant price
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Posted 11 years ago
Very happy with service, went beyond in resolving why I hadn't received a certain discount. But they honored me with the said discount even though it wasnt on my particular purchase. I was very pleased as I know this was done to make me a happy customer. Also I received my item very quickly. Hassle free. Would definitely use them again and recommend to my friends.
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Posted 11 years ago
Ordered 3 items only 2 have arrived the other has been despatched with Hermes but still not arrived after 7 days a poor dispatch company and when you try to track parcel web site always down I will not order any more items before Xmas as I believe there won't arrive
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Posted 11 years ago
Very quick delivery and well packaged. The shoes were perfect and fitted like a glove. would definitely recommend this shop to buy shoes from
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Posted 11 years ago
I purchased online from Daniel footwear. My order was received within 2 days and was actually more beautiful than it looked online. I am extremely pleased with my purchase and the service offered by Daniel footwear. Cannot wait to purchase more.
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Posted 11 years ago
service was very good only a bit annoyed two days after buying shoes for my daughter i received a email about twenty per cent off all shoes
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Posted 11 years ago
very good service would recommend to my friends
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Posted 11 years ago
good rage of choice good site to order from had no problems with my order would recommend
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Posted 11 years ago
I was extremely happy with the service and the shoes, they were exactly as pictured on the website.. My emails were answered very quickly and the order arrived on time. It was also great to be able to track the order.
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Posted 11 years ago
Fantastic shoes. Excellent costumer service. Quick delivery! I would recommend Daniel Footwear to anybody.
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Posted 11 years ago
Haven't even received the boots yet....however what I will say is what a great bunch of guys they have working there. I messed up my original order twice (wrong boots & then wrong size). Both gents I spoke to, one called Aidy, didn't catch the other gents, were charismatic, understanding and willing to go that extra mile to assist sorting my order. As a chap who sorts everything last minute on-line, I wouldn't think twice about recommending this company to do business with. Great staff create a great company, and Daniel Footwear have this nailed down - Good work!! P.s. if you get an engaged tone don't panic, good companies are busy!
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Posted 11 years ago
Haven't even received the boots yet....however what I will say is what a great bunch of guys they have working there. I messed up my original order twice (wrong boots & then wrong size). Both gents I spoke to, one called Aidy, didn't catch the other gents, were charismatic, understanding and willing to go that extra mile to assist sorting my order. As a chap who sorts everything last minute on-line, I wouldn't think twice about recommending this company to do business with. Great staff create a great company, and Daniel Footwear have this nailed down - Good work!! P.s. if you get an engaged tone don't panic, good companies are busy!
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Posted 11 years ago
Excellent service & wonderful product. Highly recommend.
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Posted 11 years ago
service was fantastic, thank you Oliver in customer services with all your help. boots were brilliant
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Posted 11 years ago
Daniel Footwear is rated 4.5 based on 5,839 reviews