Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On arrival about a third of the flowers had already started to wilt with some having lost most of the petals and therefore thrown out straight away. I was disappointed as I would expect the bouquet to arrive in good condition and stay that way for a least a few days after arrival.”

Helpful Report

Posted 9 years ago

“Flowers didn't look anything like what they did in the picture and for the price there were hardly any there will definitely not be ordering from debenhams again!”

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Posted 9 years ago

“Was disappointed when I saw the flowers at how small the bunch was and sparse the flowers”

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Posted 9 years ago

“It is difficult for me to write a review on the flowers I purchased as they were sent to my Mum at her Nursing Home on Mothers Day and I did not see them. However, I received flowers from my daughter on Mothers Day from Debenhams Flowers and was not happy as one of the cream rose heads had broken off completely in the box and the pink carnations all looked a bit dry and they shrivelled a few days later. By the time the lillies started to open I had to remove them from the rest of the bunch as they had all gone over far too quickly. That said, I have not had the heart to tell my daughter, she would be really upset!”

Helpful Report

Posted 9 years ago

“Delivery was fine but the flowers were of poor quality. Wilted very soon after delivery. Would not order from again.”

Helpful Report

Posted 9 years ago

“I was very disappointed in the flowers when they arrived very small bunch in comparison to the picture. I was disappointed to give this as a Mother's Day gift.”

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Posted 9 years ago

“Quality of flowers has been poor. Website not issuing confirmation of orders and orders being delivered before requested date. All the issues addressed by customer service however you don't expect poor quality and with flowers the receiver doesn't necessarily want to say 'thank you, there poor quality'. So I'm not sure.I'm a fan”

Helpful Report

Posted 9 years ago

“Flowers as delivered were in poor condition and were already wilting. They only lasted a couple of days. Very disappointing. Flowers for my mother in laws order were similar. Despite complaining to Debenhams a number of times never received a reply. Will not use this service again. Very poor service.”

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Posted 9 years ago

“Flowers were OK but hassles with delivery and nightmare getting hold of customer service. Won't use again.”

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Posted 9 years ago

“I ordered the flowers for mothers day, paid for delivery on saturday they never arrived, I emailed customer services who still haven't replied!!!! DISGUSTING! When they arrived 2-3 days late half of the flowers were dead the ones still in bud were fine. Needless to say I am not impressed and will be making sure people I know won't be using the service! Cannot believe I still haven't had a reply poir customer service”

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Posted 9 years ago

“Flowers delivered on time for mothers day but for £20 I was expecting more quantity which would have been the case with buying in person from asda/tesco.”

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Posted 9 years ago

“I made a complaint about this as the flowers wilted the very next day even though they had been placed into water immediately on receipt. Unfortunately although my mother in law took a photo on her phone, I am afraid at 89 she did not know how to send it to me so I was not able to provide the evidence. I think for the future your flowers should be packaged with some form of moisture at the bottom of the stems.”

Helpful Report

Posted 9 years ago

“The flowers had wilted within a day. It took some chasing but we did get a refund.”

Helpful Report

Posted 9 years ago

“Flowers did not arrive for mothers day they arrived on the Monday even though I asked for delivery in the Saturday. I emailed Debenhams to complain about this issue and since then they have ignored me. I will not be shopping with them again.”

Helpful Report

Posted 9 years ago

“Flowers were lovely. However, I ordered flowers with chocolates but chocolates did not arrive. I contacted Debenhams customer service and got no response or refund. Very annoyed and won't order again.”

Helpful Report

Posted 9 years ago

“Ordered the vase with the flowers and it never turned up. Tried to contact customer support twice and no reply. Will use someone else next time.”

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Posted 9 years ago

“Delived on mothers day. Flowers were fine. Unfortunately the vase that was ordered with them was broken on delivery! I have sent 3 emails requesting a refund but as yet have received no reply?!!!”

Helpful Report

Posted 9 years ago

“The flowers arrived on Sunday for Mother's Day and the majority were dead by Tueasday. Very disappointing for myself and my mum, afraid I would not use again.”

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Posted 9 years ago

“Dead within a week of buying them, disappointed”

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Posted 9 years ago

“The original bouquet I wanted was out if stock despite it being a special one for mothers day and I was ordering 10 days in advance. The one I then chose arrived in a poor state. The roses were very dry and did not last more than a couple of days. Very disappointed and would not recommend or use again.”

Helpful Report

Posted 9 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews