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Debenhams Reviews

2.9 Rating 1,475 Reviews
47 %
of reviewers recommend Debenhams
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08445 616 161

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Anonymous
Anonymous  // 01/01/2019
easy to find what you're looking for and v easy payment page, also great delivery service although products aren't all shipped together in one package
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Posted 7 years ago
Ordered products online for pick up in store. I was notified by email when they were ready to pick up, which was only a day or so after ordering. collecting was quick and easy.
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Posted 7 years ago
Never had a problem with my orders from them.
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Posted 7 years ago
They have a lot of variety and choices throughout the store which makes it easier when you are trying to choose a present and at Christmas it was hard enough especially when you didn't know what to get for family and friends. I got a number of presents all under one roof.
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Posted 7 years ago
Very easy and helpful
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(Car Insurance) - Posted 7 years ago
Advanced on line Sale giving competitive reductions on original stock.
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Posted 7 years ago
I am disabled so have to shop online. Debenhams was absolutely brilliant with choice, quality and fast delivery. No. 1 in my book on all counts.
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Posted 7 years ago
My wife has been looking for a watch for a while and tried on a Skagen 355SSGS watch which she loved the design and look. It has now (after Christmas been reduced by £25, so have bought it for her birthday. Great value and also comes with a free voucher for a battery replacement in the first year.
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Posted 7 years ago
Assistance readily provided and knew her stuff.
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Posted 7 years ago
I found good deals and their customer service is great.
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Posted 7 years ago
Ordering was simple as a "guest" and item was delivered in good condition on the correct day advised.
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Posted 7 years ago
I’m very disappointed. Staff from ladies lingerie changing room was rude and lazy. No smile on the face and no thank you. Just unhappy face.
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Posted 7 years ago
Bought an item of clothing and the quality is excellent. Will definitely be paying another visit.
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Posted 7 years ago
The Restaurant in the Oxford branch of Debenhams is absolutely brilliant. The quality of the food is excellent and the customer focus provided by the two supervisors in there is simply amazing. Thoroughly recommended.
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Posted 7 years ago
Tried to place order online, discount was successfully applied but, would not load the payment page. Phoned Debenhams customer service and placed on hold. Eventually after a 45 minutes phone call, most of which was on hold told I couldn't continue with the order as the 15% discount code didn't apply to the goods being ordered. At 30p per minute local rate for phone call, I'm not a happy customer. Bad show Debenhams!
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Posted 7 years ago
I always buy Christmas hampers at Debenhams for presents to family amd friends. Great selection and good value for money!
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Posted 7 years ago
The jacket I bought was on sale, so it was an excellent price, and it was very good quality. It arrived quickly as well, so I will keep shopping at Debenhams.
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Posted 7 years ago
Ordered twice from Debenhams website and twice they couldn’t send the items that I bought.
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Posted 7 years ago
Quick and efficient easy to pick up from the store too, good customer services
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Posted 7 years ago
Best store going for price, quality & customer service.
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Posted 7 years ago
Debenhams is rated 2.9 based on 1,475 reviews