“Order Travel Money from Debenhams US $1500 online, after payment there was an error on line. I called their so called help line twice waited 25 minutes and 30 minutes respectively with no reply.”
“I visited Debenhams Manchester.market street today in search of a deep fat fryer.
I would like to commend store manager Jane Blackburn senior sales in the home department.for her patience with all my questions , Being elderly it was such a wonderful experience.Even going to the trouble of showing me on the internet the difference in various models.....I will definitely tell my friends and relatives what a happy experience I had.Thank you very much.”
“Debenhams January sale has been fantastic i manage to buy 6 dresses all for £120 all dresses were half price or much less and of good quality fantastic”
“Amazing products bought in the sale...from urban decay and Kat von d...arrived quickly and in perfect condition....delivery fully tracked with Hermes....excellent service”
“An easy to use website and checkout process which always encourages me to use the company again. I was informed that my order would arrive in two parts which avoided confusion. The bigger of the two parcels arrived in a lovely box and very well packaged which again wins my vote as there were some glass objects there. Great!”
“A big Thankyou to the Clarins beauty consultants at the Stirling store, for a lovely experience, not forgetting the complimentary mini makeup from the counter consultant. My sister and I left the store relaxed, rejuvenated and ready to face the world. Thanks for the advice and recommendations. Follow up appointments made for March.”
“I had ordered a dress and faux fur shrug for my granddaughter to wear as a bridesmaid for her auntie. The shrug was rather small but was replaced with a larger size promptly. Unfortunately the dress for which I ordered size 12-13 years, arrived size 9 years!!
I returned it to the store in Leeds and received a refund. They were unable to supply the correct size. I was NOT happy about that. Fortunately I was able to purchase a suitable dress at a different store.”