“i have not done much shopping in debenhams as i thought it was expensive, but as i started looking around the shop i had members of staff asking me would i like some helping trying to find the item of clothing that i was looking for, they were very pleasant towards me, so i was a happy person, they helped me out telling me that i could do something called click & collect in-store there and then, i asked if i could pay on my debenhams cards and was re-assured that there would not be a problem. i ordered a few items of clothing and paid straight away, i was told that i will get an email and as we were chatting it came through on my phone telling me that my order has been placed and was on its way, i was told i would get an email in a few day to come and collect, when i came in to collect my parcel i asked a member of staff where to collect it from, they told me upstairs on the 2nd floor. if i couldn,t find it just ask and they will help me, they are so friendly in debenhams i will be shopping more often in the future, yours faithfully MR C THOMPSON”
“I. choose Debenhams as they were one of the online options and the cover and price were very good I will renew my insurance with them when my policy runs out .”
“I bought two jackets for my mums 83rd birthday in different sizes. Later I returned the one she didn't want, the other one was perfect!. The staff always return and exchange purchases without any quibble, whilst I was there I noticed a lovely dress for myself and a pair of boots for my daughter which I purchased using a voucher . Absolute bargains and very good quality. I can get items and gifts for the whole family at Debanhams. Excellent service”
“I am able to order from many suppliers and have the items delivered,either to my home,post free using my Debenhams card, or to a local store at my convenience, I recently had a problem with some boots that I bought and it was dealt with very quickly and to my satisfaction.I ordered a shirt this week and it was in store the next day.Also a bonus is that one receives money off vouchers for buying from them.”
“Ordered 3 items in the sale, collected parcel from the store, although the bag had my name/address on it the items inside were not mine and the invoice addressed to someone else, they could not send me the goods I originally ordered because they were out of stock, all I got was an apology, no discount offered on a future purchase or gift card, just an apology.”
“I bought the Homedics Comfort neck & shoulder heat massager and it is such a joy to use as I suffer from neck and shoulder pain and this really works, delivery was quick and I use it every day.”
