“Ordered a corner unit. Got an email to say delivery would be on the 6/4/18 between 8-8 only to wait in all day, for the item not to arrive.
I phone help desk only to be told don’t take much notice of an email as it could be anothe 3 working days before it arrives. If it hasn’t arrived in that time give the customer service team a call and we will see what can be done.
This doesn’t help me as I work full time.
I won’t be using Debinhams again”
“I bought a Fred Perry mint green polo shirt I love the colour , size was perfect I could pay with my bebenhams card, which means I don't have to pay straight away I can pay a bit at a time. I also like that they appreciate loyalty by rewarding you with money off vouchers. Thank you bebenhams great product”
“So convenient to click and collect if Im quick dont have to pay parking!! Staff in broadway bradford very helpful when collecting and returning. Thankyou”
“Delivery company they use (Hermes) is absolutely useless. There is always unknown when the goods are going to be delivered and their customers service is not worth contacting, waste of time.”
“Just shopped at Guildford Store , no issue with service on cosmetics or Tripp Luggage good service,
However I enterted the store just before 5pm , thought I would have a capochinio before shopping , met with barrier enteranance to Costa , ask a member of staff could I have a capocinco, told rudely we are closed , sorry I said it’s 5pm , we are closed .
I do think you should review your policy with your concessions , you need all the business you can get , in this case Costa did not want m y busisness Why ?.?.
Not a good experience at. Costa on Ground floor Main enterance , signal was do not shop here, is that why the shares are so low .”
“bought a table from them the wood has as split contacted them telling them about fault said they would send courier to pick it up gave me a 8am to 8pm delivery waited in all day never turned up ,complained only to be told sorry and given another 12 hour slot for pickup absolutely disgraceful will not shop with them again”
“staff went out of their way to confirm the price of an item i tried on and this ended with the purchase of the item and a very happy customer. I also like how our local store is set out , it is easy to find your way around and is not cluttered adding to a positive shopping experience”
