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Debenhams Reviews

2.8 Rating 1,538 Reviews
45 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
32
Anonymous
Anonymous  // 01/01/2019
The order came so quickly. Was very happy with the despatch.
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Posted 7 years ago
An easy to use website and checkout process which always encourages me to use the company again. I was informed that my order would arrive in two parts which avoided confusion. The bigger of the two parcels arrived in a lovely box and very well packaged which again wins my vote as there were some glass objects there. Great!
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Posted 7 years ago
Good Customer care and informed staff
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Posted 7 years ago
Trying to get my proof of no claims but can’t log on. Saying I’m not registered. Not helpful
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(Car Insurance) - Posted 7 years ago
easy to order online - good price as in sale
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Posted 7 years ago
A big Thankyou to the Clarins beauty consultants at the Stirling store, for a lovely experience, not forgetting the complimentary mini makeup from the counter consultant. My sister and I left the store relaxed, rejuvenated and ready to face the world. Thanks for the advice and recommendations. Follow up appointments made for March.
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Posted 7 years ago
love the 'click and collect' and earning points by using my Debenhams card!
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Posted 7 years ago
Excellent saved me few 100s
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(Car Insurance) - Posted 7 years ago
good company
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(Car Insurance) - Posted 7 years ago
I had ordered a dress and faux fur shrug for my granddaughter to wear as a bridesmaid for her auntie. The shrug was rather small but was replaced with a larger size promptly. Unfortunately the dress for which I ordered size 12-13 years, arrived size 9 years!! I returned it to the store in Leeds and received a refund. They were unable to supply the correct size. I was NOT happy about that. Fortunately I was able to purchase a suitable dress at a different store.
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Posted 7 years ago
I was really with the services and I good response from debenhams
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Posted 7 years ago
I managed to get the leather jacket that I was looking for, for a very good price
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Posted 7 years ago
They did whatever they could to make sure I was happy. Their customer services are caring and they helped me. I would use them again without a second thought.
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Posted 7 years ago
The staff at the perfume counter were ever so helpful in helping me choose a fragrance for a loved one, very professional and helpful in the peak of the hectic Christmas shopping period.
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Posted 7 years ago
They always have plenty to choose from for a reasonable price
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Posted 7 years ago
I spent over £400 with vouchers from Amazon I had saved, the items were reduced and when I got to the till I saved another 10%, the total saving was massive, plus the clothes are such good quality. I always shop there a get a good deal.
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Posted 7 years ago
The sales staff were very helpful in getting the sizes of clothes that I required
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Posted 7 years ago
Friendlying staff that were very helpful and ordered the jacket I wanted in my size for delivery.
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Posted 7 years ago
Their was a huge sale on a variety of clothing i purcahsed 4 pairs of a jeans and a cardigan majority of the jeans cost £49.99 RRP i got the lot for £47.99 Bargain
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Posted 7 years ago
Nice reductions on the christmas decorations with a buy one get one free offer
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Posted 7 years ago
Debenhams is rated 2.8 based on 1,538 reviews