Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All I can say is I wish there was a branch nearer Norwich. I would buy so much more if i could pop into store. Having said that the online service is very good.”

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Posted 10 years ago

“The item I purchased was received promptly and was of the sort of quality that I was hoping for. I would use Decathlon again in the future.”

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Posted 10 years ago

“Good price, quick delivery, quirky French style.”

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Posted 10 years ago

“Very fast and efficient service”

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Posted 10 years ago

“Really happy with the service at Lakeside, particularly the bike repair workshop where a the member of staff fixed my wheel and did my service in less than an hour on Sunday - staff at this shop are generally very helpful!”

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Posted 10 years ago

“Excellent value, quality boots, delivered promptly.”

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Posted 10 years ago

“Great service”

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Posted 10 years ago

“Epic jacket for the hills and about town. Dry and warm camping in storm Abigail. Highly recommend.”

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Posted 10 years ago

“Product was delivered on time and as advertised.”

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Posted 10 years ago

“Excellent service , great price and great product and fast delivery”

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Posted 10 years ago

“Great service,fast delivery,wells were perfect so can't comment on returns service.Would recommend and certainly use again.”

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Posted 10 years ago

“Very easy to order and the deliverable time is reasonable. Staff at the shop are very helpful.”

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Posted 10 years ago

“Excellent, prompt service and very good value for money.”

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Posted 10 years ago

“Excellent value, great range of swimming gear”

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Posted 10 years ago

“Staff always helpful in store - deal with returned/replacement items easily.”

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Posted 10 years ago

“All fits perfectly and delivery was fast and efficent”

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Posted 10 years ago

“Brilliant service, next day delivery.”

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Posted 10 years ago

“Cant knock you chaps, you delivered what I ordered, the quality was great for the money, when I got the wrong size and went to store to swap for the correct size all worked well, a nice experience.”

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Posted 10 years ago

“Very simple and ultimately reliable service. I Will use it all the time. Thoroughly recommend it”

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Posted 10 years ago

“Excellant service, easy to use comprehensive and website, resulting in a quality product. No delivery problems despite living ina remote place. This is the first time I have used Decathlon and I will certainly use Decathlon again. Thank you.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews