Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of sports products and great range of prices. All products I have purchased have been good quality. Staff helpful and wide aisles make shopping there a pleasure.”

Helpful Report

Posted 9 years ago

“amazing fit, very comfortable and very very waterproof, brought for the festival season so looking foreward to wearing it :-) great colour aswell.”

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Posted 9 years ago

“Very efficient, quick delivery and a wonderful product.”

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Posted 9 years ago

“QUICK POSTAGE AND GREAT LEGGINGS”

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Posted 9 years ago

“Great designs, huge selection and super competitive pricing - can't tell you how many people I've referred to you recently after they've asked where I got my leggings and other workout gear from ????”

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Posted 9 years ago

“really quick delivery good quality item”

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Posted 9 years ago

“My first hydration pack, used it for the first time for a 6 mile run; - Easy to fill the 1l water pack - Comfortable to wear whilst running - Plenty of space for phone, key and a few extra items like fruits, etc - Water flow was pretty good too - Flow pipe mouth piece sits nicely below chin Would recommend it.”

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Posted 9 years ago

“Excellent products And great service”

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Posted 9 years ago

“Great customer service and speedy delivery”

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Posted 9 years ago

“My first order with Decathlon, very impressed with the level of communication and speed of delivery. Will be using again.”

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Posted 9 years ago

“Ordered an exercise bike on a Wednesday evening and it was delivered to me in York on the Friday. Excellent.”

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Posted 9 years ago

“Had to return an item that I purchased as a birthday present online. No problem at all, return was easy and refund quick.”

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Posted 9 years ago

“Fantastic product, fantastic service and the lowest price anywhere by a very significant margin.”

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Posted 9 years ago

“Amazing mask much better than old mask and snorkel no water in your mouth. Water can come into the mask but only if the sea is rough or you go right under water. Took it to Maldives so glad I did.”

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Posted 9 years ago

“Good quality goods, veryspeedy delivery. Excellent service, very satisfied customer”

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Posted 9 years ago

“The service was good. The product was poor. There was a tear in the pocket.”

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Posted 9 years ago

“Like the fact that home brand is good quality and value. If something isn't in store it is ordered in. Only negative is could do with some longer pants.”

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Posted 9 years ago

“I was very impressed with the prompt delivery and quality of merchandise I purchased at Decathlon, I spent 4 days hiking in wind, rain, snow and sun in the Peak District and the trousers and ruck sack performed superbly”

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Posted 9 years ago

“Son loved his new bike - good quality and just what we wanted! The ordering and delivery was hassle free too!”

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Posted 9 years ago

“Was very pleased with the efficent way of ordering, collecting and returning of goods not wanted .I have now sent a repeat order because of my excellent experience with my first order. I was also impressed with the quality and fair price. Thank you, Judy Rollins”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,530 reviews