Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,530 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I get a brilliant and speedy service, the prices are excellent I have in the past recommended Decathlon to Friends. I will continue to use Decathlon”

Helpful Report

Posted 10 years ago

“love the product great jacket, will use decathlon again thanks”

Helpful Report

Posted 10 years ago

“Fast delivery,my son was delighted about item.Great service,good communication.....A+++++”

Helpful Report

Posted 10 years ago

“Great value and service with very efficient delivery and communication.”

Helpful Report

Posted 10 years ago

“Very quick delivery thank you”

Helpful Report

Posted 10 years ago

“very quick service would recomened to any body using this service”

Helpful Report

Posted 10 years ago

“Ordered on Sunday arrived on Tuesday which was very good only downside was the cycle t shirt I bought was half price two days later”

Helpful Report

Posted 10 years ago

“Decathlon, is a great place to browse for all your families sporting and leisure goods. A great choice with very competitive prices. Having used their order and collect I can confirm it is a quick and easy way to do your shopping if you are pushed for time.”

Helpful Report

Posted 10 years ago

“Great product, wish it was a lower limit to get free delivery”

Helpful Report

Posted 10 years ago

“not too many cycle products in store.”

Helpful Report

Posted 10 years ago

“very happy with the service I received, easy to get to, shall use you again.”

Helpful Report

Posted 10 years ago

“Great value.”

Helpful Report

Posted 10 years ago

“Great service and delivery, store even phoned me to say my delivery was ready for collection.”

Helpful Report

Posted 10 years ago

“Good service but haven't tested the product yet as I bought a tent. I'll let you know in August!”

Helpful Report

Posted 10 years ago

“excellent service comfortable to wear does the job”

Helpful Report

Posted 10 years ago

“I love the all the products, fair price. the site navigation could be better, with page back arrow, so that you can easily return to previous page quickly, without going through all the product, but may be done on purpose for commercial reason, when hesitating between items it is annoying. with regards to clothes/swim wear the sizing is so wrong ? how come? delivery and refund facilities very good.”

Helpful Report

Posted 10 years ago

“Very smooth transaction, thank you”

Helpful Report

Posted 10 years ago

“Bought this archery set for my grandson of 10. He loves it and though it is hard to pull back, practicing has made him better. He loves it and is pretty good. It's a shame they only give you two arrows. All in all very good choice. Am sure it will be used lots.”

Helpful Report

Posted 10 years ago

“Great products and great service. Only issue I find, hence the 4 stars instead of 5, is how expensive it is still for delivery. Had it been for free in the UK, I would probably be buying a lot more but sometimes the delivery price is higher than the things we want to buy.”

Helpful Report

Posted 10 years ago

“Great prices, good quality. Very pleasant staff and taking an item back to the store for a refund from an online shop was hassle free.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,530 reviews