Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,247 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,247 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 30th April 2024

5076

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This wasn’t my favorite box but I like some of the items.”

Helpful Report

Posted 1 year ago

Hi Erin, Thank you, we appreciate your feedback! We promise we will take it to heart so we better our future items. Your happiness matters! Please feel free to reach out to yourbestfriends@decorsteals.com with any further comments, concerns, or suggestions you wish to share. Enjoy your day and thank you for choosing us!

Posted 1 year ago

“they were pretty, but they were stacked one inside the other and that ruined the little basket. Also, I ordered during a promo, buy from the baskets sale and receive a free gift and never got that….not a big deal, but a little disappointed.”

Helpful Report

Posted 1 year ago

Hi Kelley, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 1 year ago

“I just received it and Easter is already over so have to wait a year to use the bunny prints.”

Helpful Report

Posted 1 year ago

Hi Shannon, We are so thankful for our amazing customers! This is not how we planned, nor expected our Spring/Summer Steal it Box shipments to go. Our Team has worked very hard to account for shipping delays, we just never anticipated them being that delayed. Like many businesses across the country, we were affected by delays like so many other retailers. We hope you Love it as much as we do! The prints are double-sided and can be used all year round either way! Thank you for your business!

Posted 1 year ago

“Overall this box was a great deal. My only complaint is the estimated values are way off. The candlesticks were defiantly a disappointment in quality. The faux tree great in sizing but quality of faux not the best either.”

Helpful Report

Posted 1 year ago

Hi Debra, Thank you for your feedback! Our whole team has poured their hearts into the creation of our recently sold Steal It Box. We can promise you the Value is worth it! We choose our items with love and care, and our makers are held to the highest of standards when assembling and making our items. Here is the style guide to better explain the possibilities and the vision behind each piece: https://www.decorsteals.com/steal-it-box-spring2022-style-guide.html We will use your feedback and I promise we will take it to heart so we better our future boxes. Enjoy your day and thank you for choosing us.

Posted 1 year ago

“My daughter loved everything but the shipping time was Ridiculous. I wanted it there so she can decorate here place for Easter and of course arrived after Easter. I ordered it months in advance. Unfortunately I will never order a box again. I’m skeptical to order just from the website thinking it will take forever.”

Helpful Report

Posted 1 year ago

Hi Kimberly, Please accept our apologies for the delay and inconvenience. This is not how we planned, nor expected our Spring/Summer Steal it Box shipments to go. Our team has worked very hard to account for shipping delays, we just never anticipated them being this delayed. We do hope your daughter LOVES it as much as we do now that it is delivered. Enjoy your Day!

Posted 1 year ago

“I still haven't got it and feel a little frustrated that it's taking so long. I get shipping delays but if it takes as long as it's estimated arrival date is projected it will be almost a month just sense it shipped. The product might be great but I really can't say yet.”

Helpful Report

Posted 1 year ago

Hi Becki, Please forgive us for this delay, thank you for your continued patience. We do see it is due to deliver 5/10/2022 by end of day! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 1 year ago

“The store has a lot of home decor pieces”

Helpful Report

Posted 1 year ago

Hi Pam, Thank you for your star rating. If you need assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 1 year ago

“I am very careful what I order from this site. I always hope for the best, but have been disappointed with the quality of the products almost every time.”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear of your disappointment. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“This bread bin is ok.”

Helpful Report

Posted 2 years ago

Hi Chyrel, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“I have been happy with all purchases...but one of the hooks was broke on this item when it was delivered.”

Helpful Report

Posted 2 years ago

Hi Mary, We are sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. Please reach out to our team immediately with a photo so we can address this for you at yourbestfriends@decorsteals.com! Enjoy your day!

Posted 2 years ago

“I do like the offerings”

Helpful Report

Posted 2 years ago

Hi Tonia, Thank you for your review, we appreciate that! Enjoy your day, and thank you for choosing us!

Posted 2 years ago

“The item came missing screws and broken wood! Really difficult to return as all you get is the same details on how to return and no help!! The product was cheaply made! Just want to return it and get a refund!”

Helpful Report

Posted 2 years ago

Hi, Oh no! If an item has damage we want to see it and make you happy! While our buyers work tirelessly to perfect our steals, with several rounds of quality assurance and drop testing, mistakes can still happen or items may get damaged in shipping. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“Leg broke off of one and it splintered the bottom. Had to glue it back together, but it doesn’t set very level now :/”

Helpful Report

Posted 2 years ago

Hi Misty, Oh no! We're so sorry to hear this, it sounds like it may have been damaged in the shipping process. Please reach out to our team right away with a photo so we can make this right for you. yourbestfriends@decorsteals.com It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“I love a my Decor Steals stuff just don’t like not having a phone # for Customer Support and Questions”

Helpful Report

Posted 2 years ago

Hi Sandy, Thank you for your review and feedback. We prefer email over phone calls as we document and archive every transaction and interaction with our customers. Please forgive us for any inconvenience. The best and quickest way to reach us is via email yourbestfriends@decorsteals.com Please let us know if we can do anything further to assist you; it's important to us that you're happy with all your experiences with us.

Posted 2 years ago

“The item is cute and arrived when expected however, the base did not lay flat, it was slightly wobbly; the legs are not balanced. I will have to put a small felt pad under one of the base legs to balance it. This should be checked prior to shipping.”

Helpful Report

Posted 2 years ago

Hi Sharon, Oh no! If an item has damage we want to see it and make you happy! While our buyers work tirelessly to perfect our steals, with several rounds of quality assurance and drop testing, mistakes can still happen or items may get damaged in shipping. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“I’m not to happy with my purchase. It’s cheaply made, light bulb doesn’t fit properly in fixture. ‘ Light works occasionally .”

Helpful Report

Posted 2 years ago

Hi Denys, Thank you for sharing, we're so sorry to hear this! If you are having issues with your steal please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo or video so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“I really like the bunny, but I was so disappointed in the size of it. I know this is my fault for not reading and measuring the size before ordering. It was a suprise at how small it was.”

Helpful Report

Posted 2 years ago

Hi Terry, Sorry to hear you are disappointed with your purchase! If you believe the Bunny is not consistent with the product description 3" W x 5" D x 4" H, please contact yourbestfriends@decorsteals.com with a photo, we will be happy to help! Enjoy your day, and thank you for choosing us!

Posted 2 years ago

“I thought it was whiter”

Helpful Report

Posted 2 years ago

Hi Sherry, Thank you for your review. All whites, depending upon the light and other factors, will vary! If you need assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“I am generally happy with everything else I have gotten. I have to give this one some time.”

Helpful Report

Posted 2 years ago

Hi Michele, We're so sorry to hear you are not satisfied with your purchase. We want you to LOVE your Steal. If you believe something is wrong with your item, please email us a photo at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I plan to put the pictures over a desk in my home office. I was disappointed that one of the pictures the lettering was Smudged. I hope it is not noticeable one I hang them.”

Helpful Report

Posted 2 years ago

Hi Judy, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

Decor Steals is rated 4.5 based on 10,247 reviews