Decor Steals Reviews

Name: Decor Steals
Address: 2054 Vista Parkway, Suite 400, West Palm Beach, Florida
Rating: 4.47

4.5 Rating 11,845 Reviews

86 %

of reviewers recommend Decor Steals

4.5

Based on 11,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 2nd April 2026

5786

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very excited to receive these decorative risers. Unfortunately, the larger of the two arrived broken and the smaller one had many little chops in it. It was mostly a result of poor packaging. The packing material was just brown packing paper and no bubble wrap or styrofoam to cushion any impact. Will have to send back. Kind of sad as I was really looking forward to using them for Easter decor”

Helpful Report

Posted 19 hours ago

“So frustrated. Ordered an item 3 weeks ago. As per customer service last week, “it’s still on the warehouse floor waiting to be shipped”, followed by “the storm really slowed down deliveries”. This item was ordered 5 days before the storm landed. I received 2 other items from another vendor in 4 days that came from Kentucky which was slammed during the storm. This was a gift for my daughter who completed chemo and it’s disappointing that this company is so slow in getting the item out. Myself and my daughter have ordered hundreds of dollars of items from Decor Steals as well as purchasing gift cards. I’m a big supporter of small business but this may very well be my last purchase here.”

Helpful Report

Posted 2 months ago

We’re truly sorry for the delay and the frustration this caused—especially with such a meaningful gift for your daughter. Weather-related warehouse delays impacted shipping, but we understand your disappointment and appreciate your long-time support. Please contact our customer service team so we can look into this and make it right.

Posted 2 months ago

“The quality of the shelves was very poor, and the wood had no weight. Short Staples did not hold them together. There were open places at all the seams. Underneath the shelves there was no paint which showed if you wanted to use them high.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’re sorry the shelves did not meet your expectations in terms of quality and finish. As noted, we did provide a full refund, and we appreciate you taking the time to share your experience, as it helps us continue to improve our products.

Posted 2 months ago

“One of my items never arrived and the other arrived shattered & in pieces. The refund process was seamless. Unfortunately, I would have much rather had my items…intact.”

Helpful Report

Posted 3 months ago

“Plants arrived wilted and dead. I have contacted the company but have not heatd back”

Helpful Report

Posted 3 months ago

We’re sorry the plants arrived in poor condition. A refund claim has been submitted. Thank you for shopping with us—we hope you’ll have a better experience next time.

Posted 3 months ago

“I normally love your boxes but I guess I rushed to buy and didn't realize this box had absolutely nothing to do with Christmas. While I can say that for the amount of things you got, it was good value. Too bad only a couple of things are my taste. I don't think I have ever been so disappointed with a delivery from you. I wish I could ship it all back to you. Not for a refund but to get it out of my house.”

Helpful Report

Posted 3 months ago

“First time I received this item, it was missing a piece. They sent another one and it was broken. Needless to say we were very unhappy.”

Helpful Report

Posted 3 months ago

“It was packed awful, came completely broken. Heartbroken as I was so looking forward to it.”

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Posted 3 months ago

“Arrives broken and unusable and very very long shipping time . Very disappointed, this is the first time that I have had this experience with the xompany”

Helpful Report

Posted 4 months ago

“It’s antlers don’t fit in the holes right it’s not even close”

Helpful Report

Posted 4 months ago

We are so sorry to hear this. For any defects or damages always reach out to us with photos at the Customer Service Help Center or Contact Us form at the bottom of the site. Enjoy your day, and thank you for choosing us!

Posted 4 months ago

“I haven’t received my sign I only received 1 out of 2 items ordered here is my order number 161593117”

Helpful Report

Posted 4 months ago

Hi Tammy, Hi there, thank you for letting us know. We’re so sorry your full order didn’t make it to you. It looks like the package was lost in transit, and a full refund has already been issued for the missing item. If there’s anything else you need or if we can help you reorder, we’re always here to help!

Posted 4 months ago

“In person, this "quilt" looks cheap. There is no quilting on it just a stamp impression of quilt square. Was very disappointed. I could have gone to a box store for less money and get the same thing.”

Helpful Report

Posted 4 months ago

Hi Candace, We’re sorry this piece fell short for you. The printed patchwork design can look different in person, and we appreciate your feedback. Although it was an all-sales-final item, we’ve shared your comments with our team to help improve future offerings. Thank you for letting us know.

Posted 4 months ago

“I have not recieved them. and it shows all my items have been delivered.”

Helpful Report

Posted 4 months ago

Hi Cindy, We sincerely apologize for the confusion and any inconvenience this may have caused. Your order hasn’t shipped yet due to a slight delay, but rest assured it will be on its way very soon. We truly appreciate your patience and understanding! Thank you for choosing us.

Posted 4 months ago

“Not happy with purchase”

Helpful Report

Posted 5 months ago

Hi Jill, We’re so sorry to hear you weren’t happy with your purchase. That’s never the experience we want for our customers. Our Customer Service team would love the chance to make things right—please reach out through our Help Center or the Contact Us form at the bottom of our site so we can assist you further.

Posted 5 months ago

“The skeleton is very flimsy. Not up to Decor Steal standards at all. He can ONLY hold something super lightweight. Very disappointed. I will have to really research before ordering anything other product”

Helpful Report

Posted 7 months ago

Hi Mary, Thank you for sharing, we're so sorry to hear you are disappointed! Yes, he is meant to only hold lightweight items. If you are ever not happy with an item, please email our customer happiness team within 30 days of the date the item was sent out to you, at yourbestfriends@decorsteals.com so we can assist you! You can find our Return Policy here: https://www.decorsteals.com/pages/order-questions Enjoy your day!

Posted 7 months ago

“Definitely… NOT HAPPY!!!”

Helpful Report

Posted 7 months ago

“Ordered first flower and it showed up all broke up. Sent pictures and you replaced it! When that one showed up it was broken too. I feel like I m losing a fighting battle here! So I’ve paid my money for nothing but broken flowers (metal) white ones.”

Helpful Report

Posted 8 months ago

Hi Linda We’re so sorry both orders arrived damaged—this is absolutely not the experience we want for you. Please reach out to us at yourbestfriends@decorsteals.com, and we’ll make this right with a refund or replacement. We appreciate your patience and hope to fix this for you. Enjoy your day, and thank you for choosing us!

Posted 8 months ago

“I am very upset that all 6 of these butterfly bushes arrived DEAD. They were all completely brown and broken. I opened the box as soon as it arrived and found all the bushes in this condition. Very poor quality. Will not order again.”

Helpful Report

Posted 9 months ago

“Still waiting on this item. Other item in my order was received promptly. Have ordered other items with no issues. Emailed customer service for an update and received the AI reply… “we detected you are checking on your order” with tracking info., which I already had. A human touch would be nice.”

Helpful Report

Posted 9 months ago

“The lampshade had indentations in it. At least 5. It was packed very well! So why indentations? The shade was apparently poor workmanship. I found another shade for the lamp. Not very happy about that.”

Helpful Report

Posted 10 months ago

Hi Sandy, We’re sorry the lampshade arrived with indentations despite the good packaging. That’s not the quality we aim for. Please reach out so we can make it right—we’d love the chance to improve your experience. Email us a photo at yourbestfriends@decorsteals.com Enjoy your day, and thank you for choosing us!

Posted 10 months ago

Decor Steals is rated 4.5 based on 11,845 reviews