“When the boxes arrived they were covered with an oily residue all over them as well as the tissue paper around them. I was going to use them to plant herbs but I don't jbow what the oily residue is so I will just use silk faux plants. This is the only purchase from Decor Steals thar has not been 5 star.”
“As for the item itself I love it. However, it arrived with very little packing and therefore the glass top was broken. I was quickly reimbursed for the item but left very disappointed. I chose not to reorder fearing it would be same result. Doubt I will reorder from this business in future. If I do it will be solid non breakable items.”
“I am a huge supporter of Decor Steals therefore I was surprised when I opened the American Pride box . I was very disappointed in the contents . I may use 2 of the 7 products . I do support wholeheartedly American made products . The selections were just cheap and unworthy of the price .”
“Still waiting for my order has been 15 days and shows nothing has been shipped. Can't reach anyone to help with my order.
Sent email and got a return email telling me it can take up to 15 days and it is past that.
Hi Christy, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at firstname.lastname@example.org Enjoy your day!
“This is a beautiful clock, however, I ordered and it didn’t work and they sent a replacement. It doesn’t work either. They made it right and refunded my money. Not sure what’s wrong with these clocks. I was sad as this was our Anniversary gift. :(”
“Directions are very blurry I can’t seem to line up the holes on the Farmhouse industrial rolling cart. Also the screw that assemble the top to the legs : the heads should match the studs, instead the hex head shows.. debating to return if I can’t get holes to line up. Again the pics of screws are so blurry. I’ll work on it further. Still not sure if this is a satisfactory purchase.”
“I have ordered many things and spent alot of money through decor steals since 2018. I have always loved the items because they are unique and good quality products. They have always shipped quickly and have never had any issues. Until recently. I ordered something in July and just never received them. Checked in and was told about a logistical error. It is now October and have been told I will not receive them. Full refund given. However, I have another order pending from August. I have a feeling I will not be receiving this either...
Something clearly has changed. I don't think I will be buying anything from them in the future, unfortunately...”