Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,238 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,238 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 15th April 2024

Decor Steals 5 star review on 6th April 2024

Barb H

5058

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed in quality. Brown coloring is scratched off of most areas. Handles bent and can't be bent back. Not happy with purchase.”

Helpful Report

Posted 1 year ago

Hi Pamela, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 1 year ago

“My item arrived and was broken. I’m in the process of having someone repair it This is the second time I received an item broken.”

Helpful Report

Posted 1 year ago

Hi Jerri, We're so sorry to hear this happened again! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 1 year ago

“I regret this purchase. The paint on top of the piece tore off with the packaging and looks terrible.”

Helpful Report

Posted 1 year ago

Hi Tracey, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 1 year ago

“Received my order for the pesky insect table trap. Didn’t realize the lid was not wrapped in paper but only in the large bubble wrap and it fell out when I was removing the bubble wrap from the box which caused the lid to fall out and break/chip. So disappointed in the wrapping!!”

Helpful Report

Posted 1 year ago

Hi Joy, We are sorry to hear this happened! We package each order with love and care, mistakes happen. We want you to LOVE this item as much as we do! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 1 year ago

“First one came severely damaged and the replacement wasn't much better...”

Helpful Report

Posted 1 year ago

Hi Sandra, Oh no, we do not like to hear this! Please reach out to our team at yourbestfriends@decorsteals.com right away with a photo so we can make this right for you. Enjoy your day!

Posted 1 year ago

“I love a lot of the items that Decor Steals offers on their site. This was the second purchase I’ve made from them and I’m disappointed in the customer service! I recently purchased the whitewashed porch swing and the item broke within the first 15 minutes of use. I reached out via email with pictures attached and have not gotten a response.”

Helpful Report

Posted 1 year ago

Hi Melissa, We're so sorry to hear this! We apologize for any confusion. We replied to your inquiry 4/22 but never heard back from you. It is possible our emails are landing in your Spam folder. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. Our customer happiness team has resent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 1 year ago

“The door doesn't fit properly.”

Helpful Report

Posted 1 year ago

Hi Vicki, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 1 year ago

“I really wanted to love this but I’m not happy with it. Way too pricey for the quality and the distressing looks cheap and stupid. I’ve ordered so much from here and this is the first time I have been so disappointed. I order this over the Mora clock and I’m really wishing I would have went for the clock instead. This was my birthday gift to myself. Disappointing.”

Helpful Report

Posted 2 years ago

Hi Lindsay, We're so sorry to hear this! Thank you, we appreciate your feedback! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com We hope you had a wonderful Birthday! Enjoy your day!

Posted 2 years ago

“I love Decor Steals but this is probably one of the lowest quality products I’ve purchased. It feels like macramé that wraps around the wings; the placement of the hole to hang the dragonfly by is hanging off on one and is not present on the other and the body is wood. Definitely indoor item.”

Helpful Report

Posted 2 years ago

Hi Colleen, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“Unfortunately with the glass, it is top heavy. The stakes that came with it were not sufficient and the wind blew it over and broke two of the glass panels.”

Helpful Report

Posted 2 years ago

Hi Suzanne, oh no, we are sorry to hear this! Thanks for your feedback, we’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! The base has holes that also can be screwed into a surface! Enjoy your day and thank you for choosing us!

Posted 2 years ago

“I do love some items but some are cheaply made”

Helpful Report

Posted 2 years ago

Hi Rosa, Our items are all handmade with love, each and every piece. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!

Posted 2 years ago

“Unfortunately this was not a good purchase. Once this was screwed together it was totally lopsided.”

Helpful Report

Posted 2 years ago

Hi Michele, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Like the site. It’s fun to see what the steal of the day will be.”

Helpful Report

Posted 2 years ago

Hi Sheila, Thank you for your review! Please feel free to reach out to yourbestfriends@decorsteals.com with any further comments, concerns, or suggestions you wish to share. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“It was good . I just don’t want to have to spend more money to finish the look . I have to buy three more candles , nowhere to go with a boot tray . Already have almost the same pillow cover , from a previous package.”

Helpful Report

Posted 2 years ago

Hi Mary, Thank you, we really do appreciate your feedback! We truly pour our hearts and our souls into every single item we sell. We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! Here is a style guide to better explain the possibilities and the vision behind each piece: https://www.decorsteals.com/steal-it-box-spring2022-style-guide.htmlIf you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“I like this table its really cute but one of the wood spindles came spit half way up. I was still able to put the table together but for the price thats not acceptable”

Helpful Report

Posted 2 years ago

HI Amy, We are terribly sorry to hear this. While our team takes extra care to ensure items are packed appropriately, accidents can still happen in the shipping process. Please reach out to our team immediately with a photo so we can address this for you at yourbestfriends@decorsteals.com! Enjoy your day!

Posted 2 years ago

“Very disappointed with this box.”

Helpful Report

Posted 2 years ago

Hi Katherine, We're so sorry to hear this! We’ve passed along your comment to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I have received two items, one was not as described but not worth shipping back. The second item I ordered was accurate and very cute. I'll continue to look at the items they offer.”

Helpful Report

Posted 2 years ago

HI Aubrey, Sorry to hear you aren't thrilled with your purchase! If you believe the item is not consistent with the product description, please contact yourbestfriends@decorsteals.com with a photo, we will be happy to help! It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“It was not great quality. I returned it, I'm sorry”

Helpful Report

Posted 2 years ago

Hi Melanie, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“The packaging was bad.. thrown in a box upside down with no protection around it! Pieces had fallen off. I glued back together because I didn’t want the hassle of sending back. The tulips on the wreath aren’t on in a uniform way. One side is bare.. Better quality control??”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear of your disappointment. While our buyers work tirelessly to perfect our steals, with several rounds of quality assurance and drop testing, mistakes can still happen or items may get damaged in shipping. With one side being bare please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“Very cheaply made. Was disappointed.”

Helpful Report

Posted 2 years ago

Hi Kathy, We're so sorry to hear you are not satisfied with your purchase. Our team is constantly hard at work to find the best materials to make exceptional products. If you believe something is wrong with your item, please email us a photo at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

Decor Steals is rated 4.5 based on 10,238 reviews