Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.46

4.5 Rating 10,672 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,672 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 14th September 2024

5322

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stands are very cheap. Made out of broken pallet wood. Much smaller than appear in picture. My mistake, I should have measured. Pots are nice (but small).”

Helpful Report

Posted 2 years ago

Hi Stephanie, Thank you for your review and feedback. We agree, always check the dimensions for an item (and measure your space!) before ordering to make sure the size of the item is not too big or too small for where you are picturing it! They are recycled wood stands and can expect slight size differences, and other general distressing. They are very unique and popular! Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!

Posted 2 years ago

“Very cheaply made and it arrived w no hardware to connect the 3 pieces”

Helpful Report

Posted 2 years ago

Hi Phyllis, We're so sorry to hear this has happened! We see our team has taken care of you and shipped the missing Hardware. You should see it in a week or so. It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I have been happy with a few items and very unhappy with some. I have had duplicate orders sent to me and when I tried to contact company to return...unsuccessful. Just beware of what you order...”

Helpful Report

Posted 2 years ago

Hi Kathleen, We hope you are well today. We apologize for any confusion. We replied to your inquiry 21 days ago, however, we never heard back from you. You can add yourbestfriends@decorsteals.com to your contacts to ensure you receive any future communications from us. Our customer happiness team has re-sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Love but glass broken on both shipments!”

Helpful Report

Posted 2 years ago

Hi Ann, We are so sorry to hear that it happened again! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has tried to email you with no answer! We have resent our reply, It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Have not been delivered yet... Waiting patiently?!?!”

Helpful Report

Posted 2 years ago

Hi Stacey, Thank you for your patience, we do see this is delivered now! If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

“I like it but realized that I overpaid, I checked for something similar at home depot.com and found something better for less expensive. Sorry”

Helpful Report

Posted 2 years ago

Hi Teri, Thank you for the review and feedback. We always try to keep our prices as low as possible and know that we undercut our competitors almost all the time. Just be aware when comparing price tags, make sure you are really comparing apples to apples. We have seen competitors offer items VERY similar to ours but with lesser materials or smaller dimensions. If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Thanks for being a Stealer and have a Great Day!

Posted 2 years ago

“I have bought numerous items from you over the years and I have been happy with almost all of them. I love the items in the Decor Steals box. I was very unhappy with the timing of the delivery. I ordered this spring box in February and you delivered it to me the week AFTER EASTER! It was supposed to be full of decor for spring (many Easter items) and I was unable to use them because they were delivered AFTER EASTER! I will probably not ever purchase another of these boxes due to the long wait time for the items. Now I just have to find a place to store them for next year. This was very disappointing as I had planned my spring decorating around those bunny prints and they came too late to use them.”

Helpful Report

Posted 2 years ago

Hi Laurie, We are so sorry for the inconvenience and just as frustrated as you with the shipping delays! Unfortunately, it was out of our hands and we worked super hard to bridge the gap in shipping as much as possible! We want you to enjoy these pieces all year round. The items were chosen carefully to do so. The bunny prints are reversible and are not just for Easter. Here is the style guide for some ideas. https://www.decorsteals.com/steal-it-box-spring2022-style-guide.html If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“Like the shape, design + colors of the farm house lantern. The LED bulb only gave s faint light...insufficient for me.”

Helpful Report

Posted 2 years ago

Hi, Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. This Sconce is meant as a “decorative” piece. They are not meant to be bright “reading” lights! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“Falling apart. Quality wasn’t good Does not look like the picture”

Helpful Report

Posted 2 years ago

Hi Bonnie, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“Poor quality--cheaply made. Trays are crooked. I would look elsewhere for a tray like this.”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“Runs through batteries. So many, I had to stop using the auto function. Now, just for show.”

Helpful Report

Posted 2 years ago

Hi LG, Thank you for the review and feedback. We recommend using Rayovac or Duracell brand batteries. Other brands, such as Energizer, have an extra plastic coating on the negative end of the battery which can cause items to malfunction or not work properly. We also recommend staying away from “off-brand” or other inexpensive “store brand” batteries as sometimes these do not have enough power to run your device. Hope this helps, Thanks for being a Stealer and have a Great Day!

Posted 2 years ago

“No comment”

Helpful Report

Posted 2 years ago

Hi Anna, Thank you for your star rating. Please feel free to reach out to yourbestfriends@decorsteals.com with any further comments, concerns, or suggestions you wish to share. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“Disappointed in quality. Brown coloring is scratched off of most areas. Handles bent and can't be bent back. Not happy with purchase.”

Helpful Report

Posted 2 years ago

Hi Pamela, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“My item arrived and was broken. I’m in the process of having someone repair it This is the second time I received an item broken.”

Helpful Report

Posted 2 years ago

Hi Jerri, We're so sorry to hear this happened again! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“I regret this purchase. The paint on top of the piece tore off with the packaging and looks terrible.”

Helpful Report

Posted 2 years ago

Hi Tracey, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Received my order for the pesky insect table trap. Didn’t realize the lid was not wrapped in paper but only in the large bubble wrap and it fell out when I was removing the bubble wrap from the box which caused the lid to fall out and break/chip. So disappointed in the wrapping!!”

Helpful Report

Posted 2 years ago

Hi Joy, We are sorry to hear this happened! We package each order with love and care, mistakes happen. We want you to LOVE this item as much as we do! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“First one came severely damaged and the replacement wasn't much better...”

Helpful Report

Posted 2 years ago

Hi Sandra, Oh no, we do not like to hear this! Please reach out to our team at yourbestfriends@decorsteals.com right away with a photo so we can make this right for you. Enjoy your day!

Posted 2 years ago

“I love a lot of the items that Decor Steals offers on their site. This was the second purchase I’ve made from them and I’m disappointed in the customer service! I recently purchased the whitewashed porch swing and the item broke within the first 15 minutes of use. I reached out via email with pictures attached and have not gotten a response.”

Helpful Report

Posted 2 years ago

Hi Melissa, We're so sorry to hear this! We apologize for any confusion. We replied to your inquiry 4/22 but never heard back from you. It is possible our emails are landing in your Spam folder. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. Our customer happiness team has resent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“The door doesn't fit properly.”

Helpful Report

Posted 2 years ago

Hi Vicki, We're so sorry to hear this! Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!

Posted 2 years ago

“I really wanted to love this but I’m not happy with it. Way too pricey for the quality and the distressing looks cheap and stupid. I’ve ordered so much from here and this is the first time I have been so disappointed. I order this over the Mora clock and I’m really wishing I would have went for the clock instead. This was my birthday gift to myself. Disappointing.”

Helpful Report

Posted 2 years ago

Hi Lindsay, We're so sorry to hear this! Thank you, we appreciate your feedback! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com We hope you had a wonderful Birthday! Enjoy your day!

Posted 2 years ago

Decor Steals is rated 4.5 based on 10,672 reviews