D.Franklin Reviews

Name: D.Franklin
Rating: 1.95

2.0 Rating 303 Reviews

23 %

of reviewers recommend D.Franklin

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Metrics

2.0

Based on 303 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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D.Franklin 1 star review on 19th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gafas chulisimas! Siempre a la última! Precio asequible, rapidez en la entrega y atención al cliente inmejorable!”

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Posted 4 years ago

“D.Franklin is such a cool brand...love their style...the publicity is really beautiful too..I bought some sunglasses...great price for a really good pair...that was the big surprise..I shall be back!!!!”

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Posted 4 years ago

“Great products and customer service! I ordered from their website and I totally recommend it.”

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Posted 4 years ago

“He comprado tanto calzado como ropa y gafas, y estoy encantada con los productos. Sin duda repetiré.”

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Posted 4 years ago

“Great brand and great service. I bought sunglasses, and a watch.”

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Posted 4 years ago

“Buena oferta buen servicio gafas muy interesantes”

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Posted 4 years ago

“Productos con muy buena relación calidad precio. Seguiré comprando de esta marca.”

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Posted 4 years ago

“Encantada con mis gafas de D.Franklin, tienen muchos modelos a elegir, a un precio competitivo y me han llegado sin ningún problema. Repetiré.”

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Posted 4 years ago

“He comprado dos veces y todo genial! La calidad de los productos es muy buena. Las gafas una pasada y el envío correcto, en 3 días en casa. El equipo de atención al cliente muy amable y profesional. Volveré a comprar sin duda.”

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Posted 4 years ago

“Always I have good experience with all products.I love them”

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Posted 4 years ago

“I have bought 3 times in D.Franklin store, and everything was ok. The price is very good for the quality it offers. I have always a pair of sunglasses in my car. I will buy a new one for this summer”

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Posted 4 years ago

“La relación calidad/precio es genial. He comprado ya varios modelos y siguen como el primer día. Además no tuve ningún problema cuando tuve dudas sobre el estado de uno de mis pedidos, me atendieron muy bien y resolvieron todas mis dudas con muchísima amabilidad!”

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Posted 4 years ago

“Tengo unas zapatillas, una sudadera y unas gafas de D.Franklin y todo perfecto. Las zapatillas perfectas después de un año, la sudadera super calentita y las gafas geniales. Recomendado 100%”

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Posted 4 years ago

“Fasionable glasses. Acceptable Quality-price.”

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Posted 4 years ago

“Simple perfect!”

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Posted 4 years ago

“They have an incredible shipping service”

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Posted 4 years ago

“Good service! I ordered two glasses with 2x1 promotion and they arrived in 4 days with a good packaging. The models fit great! I Will buy again for sure.”

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Posted 4 years ago

“Hice varios pedidos aprovechando el último 2x1 y tardó poquísimo en llegar, además los productos eran tal cual me los imaginaba por las fotos y creo que la calidad-precio es de lo mejor. Sin duda repetiré.”

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Posted 4 years ago

“The quality of the products is excellent.”

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Posted 4 years ago

“Ordered two pairs of sunglasses when they had the 2 for 1 offer/promotion on. I didn't receive a confirmation that the order had been processed for about a week or so. Once my order processing confirmation came through, the sunglasses then shortly arrived after that! The sunglasses were very well packed and the quality for the price you pay is brilliant. They are very well packaged from the outer box to the sunglasses cases to the sunglasses themselves! Very nice attention to detail on the quality of the sunglasses and they are exactly like on the pictures. Anyone leaving negative reviews because they haven't "had confirmation and it's been a week since ordering" just needs to at least give it a few more days as the website even clearly states that order processing confirmation can take a little while and a bit longer when they run a promotion! Positive experience from someone that took advantage when they ran the 2 for 1 promotion and even delivery times weren't bad at all!”

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Posted 4 years ago

D.Franklin is rated 2.0 based on 303 reviews