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Direct Golf Reviews

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

Company Reviews

4.4

Based on 3,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“shoes arrived within the 4 days. However the order status was non existed. On the day the delivery was made the carrier still didn't recognised the details of the order. I then checked with Direct Gollf site which told me the order was pending. I was pleased when a few hours later the delivery was made. I was charged £37.98 and was therefore not given the £1,00 discout that it said I would get when I did the order Gordon”

Posted 8 years ago

“Easy to use online ordering system & item delivered next working day appropriately packed to prevent damage in transit. I would have rated this service 5 stars, but for 2 issues: The order tracking service was not updated and showed order pending throughout. Secondly, customer services told me I would receive an email/text from the carrier which I didn't.”

Posted 8 years ago

“Happy with product, however, had it delivered to store and they delivered a right hand istead of a left hand! I ended up wasting petrol having to make another journey the following day when they delivered the correct club!!”

Posted 8 years ago

“Online Golf's free delivery is much quicker but apart from that OK”

Posted 8 years ago

“Looking for a pair of waterproof golf shoes, I found a pair of puma shoes on the site for £49.99, the description stated 2 year waterproof guarantee. Perfect I thought, ordered the shoes which were delivered in very timely fashion. On opening the package I found a flyer for more direct golf offers, one of the items are my shoes, howeve no mention of any waterproof guarantee!!! so on rechecking the website I find the shoes , and double check the situation, where it states "waterproof - No". So questioning my own sanity I open up the detailed description to find it does indeed say 2 year guarantee! So as a final thought, I decided to check the box they came in , what does that say .....1 year guarantee!! So my bargain shoes appear to either have no waterproof guarantee, a one year guarantee or possibly 2 years!! Please advise???”

Posted 8 years ago

“Recently paid for next day delivery on a polo shirt which did not arrive, very disappointed having paid for a service they did not deliver !”

Posted 8 years ago

“Disappointed overall, ordered a Hybrid/rescue wood in the early hours 17/06/2015 only to find that hours later the price was reduced, if only i had waited for the shops to open !!”

Posted 8 years ago

“Disappointed overall, ordered a Hybrid/rescue wood in the early hours 17/06/2015 only to find that hours later the price was reduced, if only i had waited for the shops to open !!”

Posted 8 years ago

“I phoned for an update on my order : couldn't get through was on the line for too long - gave up an emailed then got a response in 20 mins, with the comment "oh the phones have been very quiet that's why we responded so quick". Oh thanks very much been on for a while! You may wish to know this - I'll let you determine the learns you want to take from it. I suggest your comms lines are brocken!”

Posted 8 years ago

“The club's arrived a bit later than I expected as I had paid for next day delivery unfortunately as I ordered mine on a Sunday next day delivery isn't applicable if had known that I would not have paid extra for it”

Posted 8 years ago

“I like the club but i paid an extra £4.99 for next day delivery last Thursday 18th and got it today monday 22nd ,hardly next day ??Peter Moss”

Posted 8 years ago

“I wait a week for my trolley.”

Posted 8 years ago

“Ordering online very good shop in MK crap”

Posted 8 years ago

“Great products”

Posted 8 years ago

“The club I bought had two different makings . The head was marked soft regularly and the shafts was marked regular so I had the travel 50 miles round trip to check out if this was correct.. Unfortunately there was no one in the shop who could answer this question”

Posted 8 years ago

“No real problems. I was out when the item was delivered. I had asked for it to be left In a pre-arranged place, but it was delivered to a neighbour instead and no note left by the delivery person to tell me where it was.”

Posted 8 years ago

“I bought 9 Black Widdow cord grips to update my clubs, the buying process was good and straight forward, the post & delivery was pretty quick but when they arrived the least I expected was that they were all the same condition and colour but 2 were faded slightly so I suppose it never pays to get grips for £3 each! Buy better, buy at the pro shop!”

Posted 8 years ago

“Not specific about which item was out of stock necessitating having to wait longer and having to contact the company before the major item was despatched.”

Posted 8 years ago

“Speed up int deliverys, too slow.”

Posted 8 years ago

“Hi I still have not received my order yet. Tom anthony”

Posted 8 years ago

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Direct Golf is rated 4.4 based on 3,486 reviews