Direct Golf Reviews

Name: Direct Golf
Rating: 4.41

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

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4.4

Based on 3,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After almost 4 weeks am I still waiting for the goods to be deliverd.”

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Posted 8 years ago

“Goods fine and delivery fine but despite several emails and three phone calls unable to get discount claimed due to loyalty points (£5.00). In the end gave up trying. Apparently points will be recredited but, doubtful I shall be using.”

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Posted 8 years ago

“Hi, Have not received the club I purchased well over a week ago. Have tried to contact by phone but to no avail; very dissappointed, Wayne Evans”

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Posted 8 years ago

“At this point in time I can not get in touch by phone or email nor can I track or trace my order which was dispatched on 30/ sept not happy at the moment kchalloner Budleigh Salterton”

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Posted 8 years ago

“Where is my delivery ? Ordered on 28th September and apparently dispatched on 30th but still waiting for it .. tracking hasn't changed since 30th, stuck on Order Generated.. frustrating!!”

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Posted 8 years ago

“Ordered a Ping putter at a very attractive price. However, no communication for over a month so called to find that it was out of stock and they had cancelled the order!. They did eventually manage to source one, apologised and promised some free balls as a gesture of good will. Whilst the putter arrived within three days, the balls didn't, Called again, promised call back didn't happen so called again. Eventually 6 Mizuno balls turned up three days later - a modest gesture I would suggest. People generally pleasant, but there are a lot of alternatives out there.”

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Posted 8 years ago

“I purchased a golf bag and shoes using the 0800 number. I waited 6 days then received a email informing me of a tracking number. I monitored the delivery it always stated advised for days. I have now received another email stating the items have been returned and I will receive a refund. I have tried to call on the 0800 number but they have been out of order for days. I am disappointed and confused.”

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Posted 8 years ago

“Still awaiting goods to be delivered”

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Posted 8 years ago

“Still awaiting goods to be delivered,or4423782 and or4423775”

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Posted 8 years ago

“Been sent a review to complete. At time of writing -4th Oct - not received the golf clubs ordered as yet!!!! Order was placed and acknowledged on 25th Sep. Direct Golf need to speed up the online order process if they are to compete against major retailers who can deliver goods so much faster. Let's hope my goods arrive soon?”

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Posted 8 years ago

“My parcel was 4days later which meant I when a golf holiday without my new club”

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Posted 8 years ago

“Had an email on the 30th saying my order as been despatched and I could track it on line, not received the parcel yet and when you look at the tracking service it just shows 30/09/15 19.45 order generated so not much of a tracking service, looks like I will be looking for a refund.”

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Posted 8 years ago

“My golf bag was sent on the 30th. Sept still not received it as of the 4th Oct not very impressed”

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Posted 8 years ago

“Still to receive goods 8 days later”

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Posted 8 years ago

“I have not recieved my goods 4 days after it has been despatched I cannot track it because parcel force say that it is not in their system I cannot contact any one from direct Golf as all of the phone system is down and has been for the 2 days I have been trying”

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Posted 8 years ago

“I ordered something last Saturday and have still not received it, this was a present for someone.”

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Posted 8 years ago

“Still waiting for my golf shoes 1 week after ordering. Supposedly despatched on Wednesday, still says on tracking information that the order has been generated. Not even despatched yet, Sunday now.”

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Posted 8 years ago

“Delivery was upgraded to next day. Received email on Wednesday the 30th of September saying item had been dispatched. Item still not arrived. Now October the 3rd. Systems where down. No email or contact to explain that of this and there could be a delay. Not a happy chappy”

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Posted 8 years ago

“Took 3 working days to pick and pack my order. Website showed it as pending even after it had been dispatched. My email asking for an update was never answered beyond the automated response, then the courier said it had been loaded on the wrong van by mistake, still haven't recieved it. Courier mistake aside, complete customer service failure.”

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Posted 8 years ago

“Still not received goods even though email sent saying goods had been dispatched when rang helpline all phones down also tracking order not updated all previous transactions have been great.”

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Posted 8 years ago

Direct Golf is rated 4.4 based on 3,486 reviews