“Ordering was easy enough but the icing on the cake was when my Displate arrived damaged as it had been bent during transit. I reached out to the Displate customer service team and they were excellent at acknowledging my problem and resolving it promptly. They fixed the issue by sending me a new undamaged Displate. As this was a Christmas gift, I was pleased that they were able to fix the issue and send me the product in time to gift it. Great experience, better customer service!”
“Displate are selling my stolen artwork. They are selling artwork that I spent hours creating for my own Etsy shop to make money for themselves and I don't get a penny from my own artwork. Thieves.”
“Customer service AWSOME!! Received bent displate, emailed customer service. Received new one almost instantaneously!!! Did have to be shipped. Overall best customer service experience! Thank you Displate! Displate responded so quickly especially during the Holidays!”
“Es gab anfangs komplikationen mit meiner Lieferung da ein falscher Artikel geliefert wurde. Der von mir angeschriebene Support von Displate hat binnen 2 Tagen geantwortet und mir sehr unkompliziert meinen eigentlichen Artikel kostenfrei nachgeschickt. Top.”
“My original order took quite a beating through the postal system. When I received the plate it was very damaged due to being bent at several angles. The team over at Displate were very quick to right the situation and rushed out another order very quickly and did everything they could to make sure that I had a positive experience with the company. I am very impressed with both the quality of the product and customer service. I would definitely do business with them again.”
“Excellent product quality and rewarded loyalty but also good service when things go wrong, like a courier- bended poster.
In short, my advice would be to try out once and see how you like it...”
“Called and didnt even leave my contacts. They called and checked everything about my package anyway.
The service from ups Sweden, the Company that tried to deliver the package, was the worst i ever experienced though”
“Gorgeous product. My son will be inspired to afford his own Audi R8 now by your incredibly crisp, detailed and vibrant colored framed poster.
I will be a return customer!”
“I had a problem with the sending, I received the wrong Displates. But after an email Displate solved this on a great way. They send the right ones to me and I'm able to keep the wrong Displates. What a great service, thanks!”
“I got in contact with the client service because they had doubts on my address. I told them it was OK, they respond me they updated it (???). Unfortunately, the process took enought time for displate to be in holiday :')”
“Sent a replacement Displate before Christmas (wasnt a gift, but it was nice). Although I would recommend talking to UPS about stuff like this, as the displate was scheduled for the 29th, but arrived on the 23th. Not bad when youre at home, but it might be annoying to find out that your neighbour accepted it instead of you and they damage it because they dont take care of it. (If they are even allowed to hand it to a neighbour, disregard that point if they arent allowed to.)”
