“I cannot commend Displate enough for effectively handing my issue. Not only did they handle it within a few days but with great customer satisfaction. I will definitely order from them again.”
“Extremely happy with my Displate and also with the customer service. I had an issue by which a working discount code wasn't applying to my purchase and the support team were not only quick in answering, but also understanding and solved the problem in less than a day. One of the best companies when it comes to customer service.”
“Excellent service. An order of 3 Displates was missing a magnet set for one of the plates and they promptly answered my ticket within 2 business days and shipped a replacement without any additional input. While I can't give a perfect rating with these shipping issues seeming unusually common, you can feel safe in that customer service is willing to quickly and painlessly resolve them.”
“Very good costomer support service for Displate, quick response about my damaged poster and a replacement on its way, no issues, very happy with the costomer support”
“Excellent company and customer service. The only challenge is that they don't have a Canadian office, so everything takes longer. I love that I didn't have to fight with them on missing items in my order.”
“Firstly, the product itself is very well made and honestly - very reasonably priced for the quality. I won't name other stores but my collection started when I made a purchase elsewhere, and I was thinking, I could have just got a displate here and I would have been happier with the whole package overall.
Customer service is A1. Shipping and packaging is simply on another level. I'm very happy being a customer at Displate. I have like 10 now, I plan to get more. When you want to store them, if you're a displate member you actually get sent a perfectly fitting sleeve for the art work and that is a huge win. (don't throw them out! XD)
I will continue to be a customer. My kids love to choose a Displate once in a while too and it makes a perfect gift given how it's all put together.
Thanks Displate team!
-Senbo”
