“I had a problem with my order and contacted customer services who were wonderful and sorted out my order quickly.
They were very efficient and friendly”
“The product is good quality and when an issue occurred during shipping they were helpful and responded with alacrity. Will use this store again for future gifts.”
“The two plate we purchased arrived bent. I reached out to Displate to see if there was a way to unbend them. They replied almost immediately and are sending replacement plates. I just needed to send photos of the damaged plates.
This was probably the easiest and most helpful customer service I’ve dealt with in years!
Thank you!!”
“My plate arrived slightly late and damaged. I contacted displate and they responded quickly and were really helpful. They have arranged for a replacement place to be sent and a courier to collect the damaged plate. I'm keeping my fingers crossed the courier doesn't damage this one. As a company they are great to deal with so I will order more in the future. I've given 4 stars because if the packaging was a little thicker maybe it would give a bit more protection. But the company and products are great.”
“It was easy to order, and when I made a mistake with the shipping address, they were more than helpful to swiftly help me fix it. Shipping was quick. Overall great experience”
“Package was over 2 weeks arriving, which was probably the couriers fault. Nevertheless, until I started enquiries there was no messages informing me of the problems. Considering that these products are expensive it’s a pretty poor service.”
“Displate hat eine sehr gute qualität, einen sehr guten preis und nette mitarbeiter. Alle motive sind schön und mann kann sogar eigene motive auf displates drauf machen.”
“I cannot commend Displate enough for effectively handing my issue. Not only did they handle it within a few days but with great customer satisfaction. I will definitely order from them again.”
“Extremely happy with my Displate and also with the customer service. I had an issue by which a working discount code wasn't applying to my purchase and the support team were not only quick in answering, but also understanding and solved the problem in less than a day. One of the best companies when it comes to customer service.”
