“I am very pleased with the outcome of my issue. I was able to cancel an order that in fact was a duplicate, but did not realize that fact until after I placed the order a second time.”
“I had an order that required duty of 35 dollars that arrived damaged. I contacted Displate support and they sent out a replacement order with a different shipping company that required a more expensive duty of 68 dollars which Displate covered. Overall excellent customer service and response times.”
“Their customer service was absolutely amazing once I sent an email. I got a message back the next day and that trend continued over the few days it took to resolve my issue. It was nice to speak to a real person and have them help so efficiently”
“Die Displates kamen durch den Lieferanten beschädigt an, Habe mich an den Support gewendet und um einen Preisnachlass oder Retoure gebeten, mit Beweisfoto natürlich. Stattdessen haben die einfach die betroffenen Displates nochmal zu mir geschickt ohne dass ich die Beschädigten zurückschicken soll.
Ich werde im Zukunft da mit Sicherheit weiter bestellen :)”
“In shipping my poster was dented. Displate sent me another poster ASAP. It arrived one day before my grandson’s birthday. It arrived in good shape and there was no additional charges. I really appreciate this kind of service especially since it’s holiday season!!!!!!”
“Two items were not included in my order, I reached out to customer service and they immediately responded to my request. After I provided them a picture of the items I did receive and the box they arrived in, they were extremely prompt to provide my items to me. Other than the hassle of having to create the ticket and go through all of that, my problem was solved.”
“My Apple Pay allowed me to type in an incorrect email address so I couldn’t get my invoice or any tracking information. But after jumping through enough hoops I got the information. The service to achieve this was timely and friendly.”
