“I became aware of Displate through an advertisement... fittingly, given my father's death, I chose a manual Displate in size L. Shipping was quick... or rather, it took a little while, but that was due to DHL... when I opened the package, I was impressed by the quality of the "print" (Displate)... I ordered it twice... once for myself and once for family... I will order again!”
“The support team helped me solve my issue quickly and in a very nice and friendly tone. Even though the issue was 100% my own fault :D. Thank you very much”
“I appreciated the quick response to my question about my order. I missed the cyber sale by the time I got the order completed so they gave me a great discount to use! Great people to work with.”
“The product quality is amazing and when I had an issue with one of the posters, customer support fixed it immediately. Iām highly satisfied with them and the gained a customer for life.”
“The customer service has been exceptional. My order was bent and a replace came free of charge within a week. I would suggest that you place your metal artwork in a more protected shipping box. The shipping services pay no attention to fragile and do not bend!”
“I have ordered several displates, and I absolutely love each and every one of them. This truly is the perfect unique gift! Customer service is great as well. One of my packages was unfortunately damaged in-transit, so I reached out to customer service. They got back to me very quickly and were very responsive to all my questions/needs. They replaced the damaged product. Customer service definitely gets a 5 out of 5 from me! Thank you. š”
“I was asked for far more information than on any other foreign purchase I have ever made. Made me wonder about possible identity theft, and the legitimacy of Displate. Needing this much customer support to place an order was also unsettling and time consuming. Taxes and fees were not sufficiently itemized. Product has not yet been delivered.”
“I had an issue with receiving a product that was damaged in transport. The support team was extremely helpful and expedient. Despite my initial disappointment of the original being damaged, I could not have had a better experience with the issue being resolved. They communicated very well and were exceptionally professional throughout the process. Problem was solved to complete satisfaction in less than a week. Thank you for this excellent customer service.”
