“My order arrived damaged, however the Displate team were very helpful and organised a replacement which arrived quickly in time for Christmas and damage free! Thank you! The artwork is excellent quality as always!”
“Was very happy with the plates when I got them. FAQ should NOT tell people to wait for tracking order and contact the shipper. It will be much cheaper and better for all to deal with before shipping. Also, even FedEx requires issue to be initiated from the shipper! But, aside from not reading the address from my initial email response, things went good. Staff worked hard to fix and even offered to send me again. I think I ended up getting the correct ones though, because FedEx did eventually call me. So, yes definitely the shipping service had to get involved but crazy to direct people to wait in the FAQ since it has to initiate from customer service contact.”
“I just want to say Thank You!!!! Displate is awesome. Unfortunately my order came in damaged during shipment. We contacted Displate and provided pictures as proof. Displate quickly responded and quickly sent out a replacement!!!! I appreciate Displate and their superb Customer Service!!!!!”
“They will go above and beyond to make things right and keep customer happy. Very responsive awsome comunicación and even better service. I will be a life time customer , I really enjoy there products of high quality, nobody else has stuff like them especially the limited edition ones, i highly recommend them to anyone.”
“I received my order damaged due to the courier, I got in touch and they was great they sent a replacement straight away. I’m really pleased with it , I highly recommend displate. Great customer service ☺️”
“FedEx, the servie you used to send the package isn't up to the standard we hope for when online shopping.
To this day i still don't have my package, which was a gift for christmas.
It was expected to be delivered between the 4th and the 9th.
In the end it was delivered the 10th, a day i wasn't home and couldn't get it.
I request that either you refund ou resend the package.”
“Beautiful art. High-quality products. Unbeatable prices with discounts and free shipping for members. Great support when issues occur. They clearly care about community feedback (Reddit, etc.).”
“The order was pretty quick, well packed and delivery person has unfortunately bent the poster.
Timely response for the damage query process, If the timing would have been perfect, would have still gone for it. But will recommend for others and will again if ordering a metal poster”
“My first order arrived bent, Displate happily and quickly sent out a replacement which has arrived today in perfect condition. Their customer service team responded so quickly and my replacement has arrived in time for Christmas! Thank you!”
“My experience with Displate is positive in any way. The costumer service is great, the shipment was fast and and everything was extremely well packed. Thank you very much Displate i will be buying from again ❤️”
