“The customer service has been exceptional. My order was bent and a replace came free of charge within a week. I would suggest that you place your metal artwork in a more protected shipping box. The shipping services pay no attention to fragile and do not bend!”
“I have ordered several displates, and I absolutely love each and every one of them. This truly is the perfect unique gift! Customer service is great as well. One of my packages was unfortunately damaged in-transit, so I reached out to customer service. They got back to me very quickly and were very responsive to all my questions/needs. They replaced the damaged product. Customer service definitely gets a 5 out of 5 from me! Thank you. đ”
“I was asked for far more information than on any other foreign purchase I have ever made. Made me wonder about possible identity theft, and the legitimacy of Displate. Needing this much customer support to place an order was also unsettling and time consuming. Taxes and fees were not sufficiently itemized. Product has not yet been delivered.”
“I had an issue with receiving a product that was damaged in transport. The support team was extremely helpful and expedient. Despite my initial disappointment of the original being damaged, I could not have had a better experience with the issue being resolved. They communicated very well and were exceptionally professional throughout the process. Problem was solved to complete satisfaction in less than a week. Thank you for this excellent customer service.”
“During delivery/transportation the displate we ordered was unfortunately damaged. We contacted Displate through the chat, send some pictures and 3 days later the damaged goods were picked up at our place. It was easy we did not have to run to the post office to return it ourself. Another 3/4 days later a new intact displate arrived at our place.
Thank you for the high level of provided service to make our son have his birthday gift so quickly.”
“Ich hatte ein paar Zustellungsprobleme mit UPS. Zack Support angeschrieben, der Support hat sich direkt mit aller Liebe darum gekĂŒmmert und jetzt hab ich es in den HĂ€nden. Danke”
“I got one of my displayed bent it was the Ex Large one of the five I bought but it came in bent. I know it wasnât their fault but rather the shipping company I provided my details and they sent me a replacement soon after. This time with fragile on the packaging to prevent this from happening again. I just wish displayed packaging had some foam to displayed son of the more common weigh issues they would have during shipping to begin with.”
“These are very cool and great quality. Customer service was exceptional in helping me get my order delivered. It was on time, great quality and will share this site with friends and family. Thank you đ”
“best customer service i have ever recieved they went above and beyond to help me with an issue i had and sent me the most amzing surprise the team and everyone involved deserves to be recognised for the amazing work they do cabn not recommend this company enough to people”
“Love displate. The quality, the customer experience, everything. Have custom printed posters and they look amazing. Had one shipping issue where I was missing the magnet and the wall protector. Contacted customer support and they sent the missing piece with no issue. Great company.”
