“Die Displates kamen durch den Lieferanten beschädigt an, Habe mich an den Support gewendet und um einen Preisnachlass oder Retoure gebeten, mit Beweisfoto natürlich. Stattdessen haben die einfach die betroffenen Displates nochmal zu mir geschickt ohne dass ich die Beschädigten zurückschicken soll.
Ich werde im Zukunft da mit Sicherheit weiter bestellen :)”
“In shipping my poster was dented. Displate sent me another poster ASAP. It arrived one day before my grandson’s birthday. It arrived in good shape and there was no additional charges. I really appreciate this kind of service especially since it’s holiday season!!!!!!”
“Two items were not included in my order, I reached out to customer service and they immediately responded to my request. After I provided them a picture of the items I did receive and the box they arrived in, they were extremely prompt to provide my items to me. Other than the hassle of having to create the ticket and go through all of that, my problem was solved.”
“My Apple Pay allowed me to type in an incorrect email address so I couldn’t get my invoice or any tracking information. But after jumping through enough hoops I got the information. The service to achieve this was timely and friendly.”
“Première commande sur Displate avec 3 posters métalliques dont deux avec la nouvelle méthode d'impression Textra. Ils se fondent parfaitement dans mon décor, j'adore, c'est une vraie alternative au perçage ou aux punaises. L'aspect métallique et en relief apporte quelque chose en plus, la licence officielle aussi. J'ai eu un geste commercial de la part de l'équipe car l'envoi ne s'était pas fait immédiatement, j'ai contacté l'assistance pour demander d'envoyer la commande, ils se sont tout de suite exécuté. Merci d'avoir réagi rapidement !”
“I’m extremely pleased with my experience. The quality of the pictures I purchased exceeded my expectations—crisp, vibrant, and beautifully done. You can tell real care goes into their work.
What truly stood out, though, was their professionalism and diligence. When two of my frames didn’t ship initially, they handled the situation promptly and with great communication. They were punctual, organized, and got the missing items out to me quickly and in an orderly fashion without any hassle.
Overall, excellent quality, outstanding customer service, and a company that genuinely stands behind their work. I would highly recommend them and will definitely be ordering again.”
“Their customer service and products are top notch. My delivery was missing a magnet and I notified them and they instantly sent me replacements in a 3 pack! 10/10”
“I received my Displate with a dent in it most likely due to shipping. I emailed the support team from Displate and they replied very quickly saying they would send me a new one for no cost at all.”
