Displays2go Reviews

Name: Displays2go
Address: 81 Commerce Drive, , Fall River, Fall River
Rating: 4.45

4.5 Rating 5,883 Reviews

85 %

of reviewers recommend Displays2go

Company Reviews

Metrics

Info

4.5

Based on 5,883 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Displays2go:

Displays2go is an online supplier specializing in general business, retail, and trade show displays. We have thousands of products in-stock and ready to ship, including literature racks, sign stands, banner displays, TV mounts, and more.

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Location:

81 Commerce Drive, , Fall River
Fall River
02720

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Displays2go 4 star review on 22nd April 2024

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received damaged.”

Displays2go 3 star review on 29th November 2021

Helpful Report

Posted 2 years ago

We're so sorry this happened, J. A customer care representative will be reaching out shortly to help rectify the situation.

Posted 2 years ago

“I like the product (8.5 foot folding table) that I purchased from displays2go. However, each one of the three that I ordered arrived with damage to the table. Quite disappointed.”

Helpful Report

Posted 2 years ago

Hi David. We're so sorry you had this experience. A customer care representative will be reaching out shortly to help rectify the situation.

Posted 2 years ago

“I ordered a wall mounted locking bulletin board. The item itself is good quality but the lock cannot be installed because no tools or fingers can go between the glass and backboard to install it tightly. The two panes of glass are so close together that it just pushes the lock off the glass and could potentially scratch the glass. It looks like an afterthought. Wouldn't have bought it without a lock. Customer service just sent me the instructions via email when I inquired. Not helpful, I already have that. :(”

Helpful Report

Posted 2 years ago

We're so sorry to hear that you had this experience with your product, Amy. We will make sure to have our customer service team follow up with you again and that you are provided a solution for this issue. Thank you for your patience while we work to resolve this for you.

Posted 2 years ago

“Products seem fine, but they are REALLY annoying about asking for reviews.”

Helpful Report

Posted 2 years ago

We appreciate your feedback about the requests for... feedback. We're always trying to improve and look to our customers for real-time insight about multiple elements of the shopping journey, but we can appreciate that it can be a bit much. For now, we have disabled product and site review requests from reviews.io for you. If you would like to also disable product reviews from being sent to you, you can unsubscribe from the link in the bottom of the email you receive.

Posted 2 years ago

“Paid for a designer, really didn't show any type of creativity or give options. Also, I've not even received the order yet.”

Helpful Report

Posted 2 years ago

Sherrie, we are so sorry to hear this and understand your frustration. We would like the opportunity to turn this around for you and will have one of our customer care specialists reach out to assist. We sincerely appreciate your feedback and patience as we work to resolve this.

Posted 2 years ago

“The products were as good, quality products but the shipping costs were unreasonably high. I damaged three 8x10 product frames that I had used for multiple photo display and needed replacement frames for a cost $28 and shipping cost $30! $30 for 3 pieces of 8x10 plastic that weighed ounces!! I only bought because I already had a wall of these photo frames and did not want some awkward frame that did not match. Those shipping prices will NOT have me returning for any more products.”

Helpful Report

Posted 2 years ago

Dwayne, we are very sorry to hear this and sincerely appreciate your feedback. Valuable feedback like yours allows us to continuously improve as we strive to deliver an excellent customer experience. One of our customer care specialists will be following up with you. We hope to turn this experience around and have the opportunity to work with you in the future.

Posted 2 years ago

“One of my displays came nicked in 2 places.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that your display arrived with some damaged, Kelly. We would like to make this right. Our customer care team will reach out to assist you. Thank you for bringing this to our attention.

Posted 2 years ago

“I think you could have canceled this order. Instead we had to return it & pay a restocking fee.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you had this experience with your order, Joan. Our customer care team will reach out to see how we can turn this experience around.

Posted 2 years ago

“I wanted it for my husband's military flag but it was too small. I didn't realize there were different sizes. The case is nice.”

Helpful Report

Posted 2 years ago

We are sorry to hear that your flag case was not the correct size, Ruby. We would be happy to assist you with finding a different solution. Our customer care team will reach out to you.

Posted 2 years ago

“Let me begin by saying I am not a handy person so assembling the cart was attempted with a my rubber hammer and lots of profanity. A handy person would have assembled it in no time as the directions are explicit. I bought this to put on my outside deck to hold my gardening hand tools and it is exposed 24/7. It didn't look as if any of it would rust but we shall see. I blame myself for one of the sidewalls falling out yesterday - guess I didn't whack it hard enough with the rubber hammer. Guess I will be trying to create a tarp cover of some sort.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you had trouble assembling your cart, Debbie. Please reach out to us at info@displays2go.com if you still need assistance with assembly. Thank you for sharing this feedback with us.

Posted 2 years ago

“Several products came damaged, but I could still use them and dont want to deal w the hassle of sending back. I was satisfied with the overall purchase but i dont know if the damaged items werr shipped that way or damaged intransit so ill still give 3 stars”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you are having this experience with your order, Scott. We would not want you to settle for a product that has been compromised. Our customer care team will reach out to make this right.

Posted 2 years ago

“Had one good order from them--got great customer service. On our second order, Displays2Go shipped the wrong product to us, and then did not deliver on the promised replacement date.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with your order. We understand your frustration as this, not the shopping experience we strive for. We would like the opportunity to turn this experience around. Our customer care team will be reaching out to your shortly.

Posted 2 years ago

“This is the first time we haven't been able to give 5 stars, which is never something we do lightly. The initial order of two large units arrived with one perfect and the other completely broken. I spoke with customer service who said that the replacement would ship out the following day and we would receive is on 2-day shipping, which is what we paid for originally. The unit was supposed to arrive on Monday and it didn't show up . . . and it just hung in the tracking with no new info. I finally called again on Thursday and talked with another rep who said it was scheduled to ship the following day. When I questioned why it hadn't shipped out the week before as promised, she had no answer. Once again it didn't show up when promised and the tracking number didn't work. I called again for the 3rd time (and got the nice lady I had the first time) who told me that it had a different tracking number than the second lady gave me and it would be delivered that day, which it finally was. I get that COVID has made everything difficult, but an honest answer was all we were looking for.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had such a difficult experience shopping with us. We truly aim to deliver an excellent shopping experience for every one of our customers and are sorry to hear that we didn't deliver in your case. We will be sure to share this experience with our team for improvement. Thank you for taking the time to bring this to our attention.

Posted 2 years ago

“I recieved my items but the wrong colors came for my displays. I requested black display racks instead of white display racks”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you had this experience with your order. We would like the opportunity to make this right. Our customer care team will be in touch with you shortly.

Posted 2 years ago

“We are missing one part of our order (A-Frame inserts), one pole came broken for our pop-up banner and on 2 of the pop-up signs we purchased the graphic is distorted, but that was not visible in the proof.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that you are having this experience with your order, Christina. We would like the opportunity to make this right. Our customer care team will be in touch with you shortly.

Posted 2 years ago

“The case was just what I needed, however the top is a little too large and when it was forced into place for shipping it caused pressure cracks in two corners, each about 1/4 inch”

Displays2go 3 star review on 16th May 2021

Helpful Report

Posted 2 years ago

We are very sorry to hear that you are having this experience, Wayne. We would like the opportunity to make this right. Our customer care team will reach out to assist you as soon as our offices reopen on Monday.

Posted 2 years ago

“The pulpit with plaque looks nice. The only problem was that the lock-nuts for the top of the pulpit would not lock onto the lock-bolts. I had to purchase some angle brackets and screw them in to secure the top of the pulpit to the body. (see photo).”

Displays2go 3 star review on 11th May 2021

Helpful Report

Posted 2 years ago

We appreciate you sharing this feedback with us, Matthew. We will be sure to share this feedback with our product team. It's valuable feedback like this that allows us to make improvements. Thank you for taking the time to bring this to our attention.

Posted 2 years ago

“I was just informed that one of the shelfs on the display case is broken. Is there a way to get this repaired or replaced?”

Helpful Report

Posted 2 years ago

We are so sorry to hear that you are having this experience with your display case, Marie. We would never want you to have to settle for a product that was damaged during shipping and has been compromised. Our customer care team will reach out to make this right.

Posted 2 years ago

“Frame is wobbly and not really good for outdoor use”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are having this experience with your frames, Bruce. We will be sure to share this feedback with our product team for improvement. We would like the opportunity to turn this experience around. Our customer care team will reach out to you as soon as our offices reopen on Mnday.

Posted 2 years ago

“The items we ordered came damaged, so I called and reported the damage. We were sent new items, which also arrived damaged. I called again and was seeking a refund. I was persuaded to welcome a third shipment and the product finally arrive undamaged. We are pleased with the product and service, just not that it took 3 times to receive undamaged goods.”

Helpful Report

Posted 3 years ago

We are sorry to hear that you had this experience, Jenn. We understand your frustration as this is not the shopping experience we strive for. We will be sure to share this feedback with our product team. It's valuable feedback like this that allows us to to make improvements and for that, we thank you.

Posted 3 years ago

Displays2go is rated 4.5 based on 5,883 reviews