Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,251 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item is worth the money and performs well. I think they should replace their courier service though as the box was battered and all the internal packaging was broken on arrival regardless of the “FRAGILE “ tape”

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Posted 5 years ago

“Samsung is everything that I wanted my mistake was not buying it from somebody who would take the old one away and would actually install the new one because I live on my own I found it very difficult”

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Posted 5 years ago

“Goods arrived as promised and will be great to use.”

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Posted 5 years ago

“I was a bit unsure about ordering from a company based in NI (& during Covid) as Im in England. Absolutely no worries there delivered when they stated, no delays, kept me informed.”

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Posted 5 years ago

“Didn't realise from the website that the business is based in Ireland, and was a bit concerned when I found out from the order acknowledgement. But I needn't have worried, Dyson fan arrived quickly and was cheaper than anywhere else!”

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Posted 5 years ago

“Timely delivery, good product, good price.”

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Posted 5 years ago

“Product arrived on time and exactly as ordered. Also tracking inflows very clear”

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Posted 5 years ago

“Good communication. My only disappointment is that the delivery driver was not expected to unpack and remove packaging. Most companies (Currys, AO) seem to do that nowadays.”

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Posted 5 years ago

“Email communications were rather difficult (this was during the Covid-19 situation), however, phone contact was more helpful and always friendly. Unfortunately the item was faulty leading to more communication problems but ultimately the situation was resolved sooner than expected.”

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Posted 5 years ago

“Ordered Dyson cordless cleaner recently and despite extra pressure on supply and deliveries product arrived within five working days. Advised of delivery the previous day and also the next giving the exact time driver and cleaner would be with me, which it was and I’m very happy with both service and product.”

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Posted 5 years ago

“Your side of the sale was not problem, quick efficient and the goods were as promised. Would recommend you BUT do stop using DPD for your deliveries. There service was appalling, and involved a three day wait at home against the time slots they predicted. Wednesday 29th. my wife waited in for them to call, no one did. Late afternoon, text to say called but no answer. No one had called. Thursday 30th. I waited in for a call twixt 14:15 and 15:15 to get a text at 15:05 saying they had called and no response. Not so, no one had called at my door. I was then asked for a£5.00 fee to ensure delivery on the Friday May 1st. Your parcel was needed by the 2nd. so paid but no call from DPD until I flagged down an unmarked van in the street which turned out to be from DPD. He had been following a Sat. Nav. which he had not bothered to check and going to the wrong estate. I would advice you to check the records of your DPD deliveries for complaints. otherwise, apart from having waited and wasted for three days, no complaints!”

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Posted 5 years ago

“Good communications. Product competitively priced and delivered promptly.”

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Posted 5 years ago

“Very prompt delivery, very pleased given the current climate”

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Posted 5 years ago

“Received the Dyson vacuumn as promised, in time. However the unit failed to charge from the outset. Donaghy Bros were happy to replace the faulty item but because of Covid and their location in Ireland I went for a replacement battery from Dyson...so I didn't test the response of Donaghy in replacing the item. However, they responded well in my dealings with them so no problems.”

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Posted 5 years ago

“Ordering was very easy and delivery was good took slightly longer than the advised time due to the latest covid restrictions that are on place but overall very happy with my KitchenAid stand mixer and the service provided by Donaghy Bros. Will definitely use them again for similar kitchen items and I would recommend them to my friends and family without hesitation.”

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Posted 5 years ago

“My order arrived on time. My only concern is that I am unable to open it at this stage as due to Corona my builders have had to stop working. Therefore I am not sure if the cooker itself is all ok. Have tried to contact someone to discuss this but have failed to be able to do so.”

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Posted 5 years ago

“Good company to deal with, contacted me at every stage of my cooker journey. I would buy from them again and would recommend them to my friends.”

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Posted 5 years ago

“Goods arrived as promised, good service overall.”

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Posted 5 years ago

“I was please with the ordering and the delivery of the freezer.all went as planned. My son in law opened the box with the freezer in side. {i am a vulnerable person }there was no damaged to the box,but the freezer had a dent on its side.about 5cm. I will ask my son in law to send you a photo of the damage”

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Posted 5 years ago

“Good delivery and communication. Product had been opened and must have been a return as it was upside down in box and had protective packaging removed. Disappointing but we have been using iron for 2 weeks and are satisfied with it.”

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Posted 5 years ago

Donaghy Bros is rated 4.8 based on 8,251 reviews