Name: Done.
Rating: 4.02

“My provider has been a very comforting support in a difficult time. I am very grateful to him and the done team!”

Posted 10 months ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 9 months ago

“The process for evaluation and treatment has been easy. The hard part has been accessing medications. My provider has been wonderful and quick to respond. Done has made accessing the medication easier by offering a mail order pharmacy.”

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Posted 10 months ago

Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Posted 10 months ago

“Everything has been great! The only thing I’ve ever had trouble with was with my pharmacy one time. My experience has been great so far!”

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Posted 10 months ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 10 months ago

“My clinician is easily accessible, responds quickly, and knowledgeable. It's helped me a lot”

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Posted 10 months ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.

Posted 10 months ago

“Done is great. I'd recommend it for anyone who has ADHD and finds the monthly visits to a doctors office tedious and hard to manage. I will be using done for as long as the service is available.”

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Posted 10 months ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 10 months ago

“The customer is good they usually respond within 24 hours or less. Now if there is a urgent issue they are on it and will not take 24 hours to respond once the Done Team knows its urgent. Honestly anytime I had a question for the Doctor they were answered promptly. One of the things that I life best about Done is that I have lived in a few states and I was able to keep the same Doctor because he is licensed in those states thankfully. That save me some stress. I have been with Done for 2.5 years. I would recommend Done”

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Posted 10 months ago

We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!

Posted 10 months ago

“My provider is great. Usually takes her 1-3 days to reply, but I try to be patient and understanding. She always submits my refills on time and provides all the information I need for my medication.”

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Posted 10 months ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 10 months ago

“Customer service is nonexistent. I’m currently going on one month with no medication refill due to lack of customer service and their ability to do what you pay them to do.”

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Posted 10 months ago

We're truly sorry to hear about your experience. It's unacceptable for you to be without your medication for such a long time due to a lack of customer service. I'll make sure to escalate your feedback to the appropriate department immediately so that they can address this issue and ensure it doesn't happen again. If there's anything specific you'd like me to assist you with in the meantime, please let me know.

Posted 10 months ago

“Great providers and services.”

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Posted 10 months ago

Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Posted 10 months ago

“I really appreciate that my provider Jennifer really listens well and asks questions to gain a better understanding of my situation. She has offered helpful recommendations and as always , follow ups from the entire team are timely”

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Posted 10 months ago

We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!

Posted 10 months ago

“The Done staff is on it concerning customer service. They helped me quickly pivot from a bummer of a pharmacy to a much more competent and less expensive one. Well Done!”

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Posted 10 months ago

Thank you so much for this feedback. Please do not hesitate to reach out on how we can make your 4 star experience a 5-star one!

Posted 10 months ago

“Done takes all the trouble out of managing adult ADHD. Before i found them, i reached out to countless Dr.'s only to be told the don't manage adult ADHD. So frusterating to not get the help you need, or to have to jump through hoops. Done changed all that for me and it was SOOOO easy! Done is awesome. i have told a bunch of my friends about it and they use them too!”

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Posted 10 months ago

Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

Posted 10 months ago

“Amy understood how I felt and knew exactly what I needed. She explained different medications and let me decide which one I felt would work best for me. She was very compassionate and caring. The medication is not covered by my insurance but the price is very reasonable. The drugstore had my prescription right away. My only regret is that I didn’t find Amy and Done long ago!”

Helpful Report

Posted 10 months ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 10 months ago

“Done has changed my life. When I first contacted Done I had many questions and their amazing staff made me feel secure. They led me through an evaluation then a consultation, and finally treatment. I can finally live a full, happy life now that i am being properly treated. Give a shot. You have nothing to loose, and everything to gain.”

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Posted 10 months ago

Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!

Posted 10 months ago

“So helpful at this point in my life, especially after feeling like no other doctor was taking my symptoms seriously. I've been able to meet realistic life goals because of access to authentic care and treatment.”

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Posted 10 months ago

We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!

Posted 10 months ago

“Easy access to a great physician”

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Posted 10 months ago

Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Posted 10 months ago

“convenient service and specially if you do r have time for in person appointment. Easy refill requests and certainly less expensive than seeing an in person practitioner. Have recommended to friend who have also had great experiences”

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Posted 10 months ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 10 months ago

“Easy to connect with a provider and get the correct treatment you need. Also cheaper than other platforms!”

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Posted 10 months ago

Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.

Posted 10 months ago

“I’ve struggled for a long time to finally get confirmation & an actual diagnosis of my ADHD. Done has been a lifesaver for me & I finally feel like I have control over my situation. When I feel healthy & in a positive space, my family also feels the same way. I am better able to manage my time & organizational skills. Done is always quick to answer my questions & they are always professional. They have a refill countdown clock that is available in the app so you always know when you need to get your medication refilled. That has been very helpful for me. My provider always answers my questions & I feel like she genuinely cares about my well-being. I’ve used other telehealth providers in the past before coming to Done & I am so happy I made the switch. I’ve been with Done for over a year now & I plan to stay with them for as long as possible.”

Helpful Report

Posted 10 months ago

We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!

Posted 10 months ago

“Easy to book appts, the providers actually listen and care. Love that I can receive care from my home. They always either text or call to make sure I’m happy with my experience and make sure I was able to get my medication without issues. Sometimes the app is a little buggy, but if I use the website, I have no issues. Have been using Done for over a year, Definitely recommend!”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Done. Reviews