Done. Reviews

4.1 Rating 331 Reviews
78 %
of reviewers recommend Done.
4.1
Based on 331 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
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Done. 1 star review on 6th January 2024
Zach
Done. 1 star review on 6th January 2024
Zach
Done. 1 star review on 28th December 2023
Anonymous
Done. 1 star review on 19th November 2023
Todd Schafer
Done. 1 star review on 2nd November 2023
Jessica Braden
Done. 1 star review on 11th October 2023
Valdemir Goncalves Junior
Done. 1 star review on 27th September 2023
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
Great service that makes it getting treatment a simple process without all the hassle.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 2 months ago
Provider really listens and treats adhd without judgement! Done makes it easy to schedule appointments and has a ton of availability for us unorganized ADHD folks! DONE has been amazing for me!
Helpful Report
Posted 2 months ago
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
Posted 2 months ago
They have been so helpful always. Very convenient to be able to meet online whenever I need to. They are quick to respond to help requests too!!
Helpful Report
Posted 2 months ago
We are honored to be able to provide relief for people seeking high-quality, convenient and effective care. We believe that everyone should be given access to the resources to set them for success - please reach out for help at any time.
Posted 2 months ago
When my provider had no availability for the month, Done worked hard to find me a new provider to accommodate my schedule in a timely manner. If I ever have any issues I schedule a call with support and have it resolved within 2-3 biz days.
Helpful Report
Posted 2 months ago
We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 2 months ago
Fast shipping, responsive and great customer service.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 2 months ago
Overall, Done. has significantly improved my daily functioning and happiness. I highly recommend them to anyone seeking effective ADHD treatment!
Helpful Report
Posted 2 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Posted 2 months ago
I highly recommend. They've made sure for last three years that I would get full continuity of care and support with pharmacies, clinicians, paperwork, insurance etc. They are extremely responsive and uniquely suited to assist with the very specific struggles of receiving proper care for ADHD. Will never switch. Thank you so much.
Helpful Report
Posted 2 months ago
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
Posted 2 months ago
Easy and convenient
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 2 months ago
Really great service since I became a patient. Always had an inkling that something could be done to help and I discovered Done at the right time in my life. Easy and discret. The only slight annoyance in my experience is a tad more transparency and the occasional switch of providers, which is reasonable. Overall great service and I have recommended to friends and family.
Helpful Report
Posted 2 months ago
We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see this positive review. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
Posted 2 months ago
Generally helps with insurance and getting your prescriptions in. Easy enough online interface. Support is generally helpful.
Helpful Report
Posted 2 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Posted 2 months ago
Compassionate and timely care. I have problems making and keeping appointments from having ADHD. My providers have been awesome. They've only been a message away when needed or when pharmacy issues arise. This has been a game changer in my life with consistent treatment. My quality of life has improved drastically
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Posted 2 months ago
So far I haven’t had a horrible experience it is easy to get refills and was easy to get diagnosed. One downfall is sometimes it takes a while to hear back from the doctor but this is a good service for me as it works well with my life.
Helpful Report
Posted 2 months ago
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Posted 2 months ago
I love my Done provider. Have had issues getting refills sent to the right place when I've been travelling. Customer support is ok.
Helpful Report
Posted 2 months ago
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Posted 2 months ago
Difficult to talk to a real person in between visits. Otherwise very convenient.
Helpful Report
Posted 3 months ago
Thank you for bringing this to our attention. We are continually upholding our providers to a high level of service so we are investigating to see where we could have improved.
Posted 3 months ago
Done, has been such a crucial part of helping me maintain a normal day to day routine and life with my treatment plan. My physician is amazing she’s been super helpful and supportive in making sure my treatment plan works for me! As well as making sure she is available for any questions or concerns I may have! The portal is also super easy to navigate and the support team is always on top of getting back to you if you need anything. 10/10
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Posted 3 months ago
I've had a mostly positive experience with Done. At times however it can be hard to get a hold of customer service when I need assistance. However, I always eventually end up getting help even if it takes a little longer then I would have liked. T
Helpful Report
Posted 3 months ago
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
Posted 3 months ago
I couldn't be happier. Straight forward and easy. Not all of the practitioners are very nice or responsive, but the speed of service cannot be beaten.
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.
Posted 3 months ago
Have been receiving consistent, effective, amazing care from my provider and the Done staff for nearly three years now. I do not know where I would be right now if I hadn’t given Done a shot at managing my unmanaged ADD that was progressively wreaking havoc in all areas of my life. I am better, happier, healthier now thanks to Done!
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Posted 3 months ago
My experience with done has been great! Their customer service is always prompt to answer any questions I have and my provider is quick to answer as well. I have been using Done for a couple years now and would happily and confidently recommend them to anyone struggling with ADD/ADHD.
Helpful Report
Posted 3 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 3 months ago
My experience with Done has been exceedingly positive. Getting treatment for ADHD can be so difficult, time consuming and expensive, but Done really makes it a painless process. You can really tell this service was built with ADHD patients in mind. My provider, Jessica, has been so kind, helpful and responsive. I’ve been using Done for about 3 years now. Receiving treatment for my chronic ADHD has changed my life, I really cannot recommend this service enough!
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 3 months ago
Done. is rated 4.1 based on 331 reviews