Done. Reviews

Name: Done.
Rating: 4.04

4.0 Rating 237 Reviews

76 %

of reviewers recommend Done.

Company Reviews

Metrics

4.0

Based on 237 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 54%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5

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Valdemir Goncalves Junior

Done. 1 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

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“Done has really helped me take control of my life. They have made me feel comfortable and understood, I really wish I would have looked into Done sooner.”

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Posted 1 year ago

“Always helpful and quick to respond!”

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Posted 1 year ago

“Great service! I appreciate the ease of access to mental wellness and personal improvement this service offers.”

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Posted 1 year ago

“Took 7 days for my prescription to be sent to my pharmacy. Ran out of meds on day 6.”

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Posted 1 year ago

Hi Eric, We are so disappointed to see that your experience has not met the high level of service we strive to uphold. We will also reach out to you via DM so that we can further assist with your concern. Thank you!

Posted 1 year ago

“DONE Health is a great service, and my clinician is responsive, diligent, and effectively treats the symptoms of my ADHD,”

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Posted 1 year ago

“Amazing service”

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Posted 1 year ago

“I like the service but the portal leaves much to be desired, they need a message portal rather than this nonsense they have where you have to open a support ticket to talk to a clinician”

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Posted 1 year ago

Thank you for your constructive feedback - we are always looking for ways to improve. We’ve reached out to follow up to gain more insight into how we can better serve our patients!

Posted 1 year ago

“The support team was great”

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Posted 1 year ago

“It was effortless to get started and stay on track—quick response from the DONE team if I have any questions.”

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Posted 1 year ago

“I first made an appointment with my primary care physician to express my concerns and seek treatment. She brushed off my symptoms and told me to exercise more. I trusted her judgment and managed through the following years, never seeing an improvement. I was hesitant to try Done after having a negative experience but it was a complete 180. My provider really listened to me and validated my feelings and my concerns. She gave me a diagnosis and a prescription without making me feel bad about myself. My life has changed since getting the treatment that I needed, Done saved me!”

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Posted 2 years ago

“Very helpful and easy process! I would highly recommend!!”

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Posted 2 years ago

“Done has been incredible every step of the way in helping me understand my ADHD and treat it effectively. The customer service is extremely attentive and responsive, and my provider is always very patient with me when answering my questions. I could not ask for a better and more seamless experience.”

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Posted 2 years ago

“I really loved the experience I had with Done. I’m 48, I’ve been diagnosed and medicated for a long time. Yet my doctor made it a pain every single month to get a refill, and Forget about insurance renewals - she would leave me hanging for weeks. I literally take the lowest dose of medication available, and yet, it was a nightmare to stay consistent. No one needs that and if you have ADHD you definitely don’t need more barriers to success. I understand why people walk away from ADHD medication - it’s impossible to deal with the hoops they make you jump through - I am a busy working mom and the last thing I need is three jobs every month just to get my prescription! But then- I found DONE, and OMG, finally it’s easy to manage this. My DONE provider was knowledgeable and helpful, she listened to me, and helped me figure out a strategy to ensure a consistent medication cycle — HOORAY! What a relief and a real help this is.”

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Posted 2 years ago

“Fantastic service! I have a really busy schedule and had no problem getting scheduled with a practitioner in the evening. She was kind, judgement-free, and addressed my later concerns in a timely fashion. I was incredibly nervous to seek help at 37, but so thankful I did! I had no idea how many of my struggles were linked to my ADHD!”

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Posted 2 years ago

“Done was super easy and the healthcare team was absolutely amazing! They have compassionate, efficient, and knowledgeable providers. She was empathetic and very kind. Affordable, easy, and honestly one of the best experiences I have had. It has made my academic career a lot easier !”

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Posted 2 years ago

“Absolute life changer! No judgments, easy appointments, easy script refills!”

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Posted 2 years ago

“I moved across the country while I was laid off. I had medical coverage in my home state but that was 2000 miles away. When I was hired for my new job, I became a little desperate, as my ADHD medication was a necessary part of my therapy/routine and essential for me to just feel like a normal person. After searching for days for a local doctor, someone suggested in passing that I check out a new service called Done. It was hands down the best advice I've been given in the past year. Not only was the wait list only a day or two, versus almost 2 months for a local doc, but the staff were all some of the most professional and considerate I've ever worked with. I was so apprehensive about the whole telemedicine thing and my ADHD treatment that I was a nervous wreck. Turned out, just 5 minutes into the interview I realized how wrong I was to be nervous and instantly put at ease! Everyone I spoke with was patient, compassionate, and seemed to be excited to help me. It was incredible. I've had some amazing doctors, and the kind staff at Done has managed to raise the bar on my expectations. Done singlehandedly changed my opinion of telemedicine for the better. I am so grateful for the staff and the service they provide. I can't say enough good things about them and I would recommend their service to anyone. They're absolutely fantastic.”

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Posted 2 years ago

“I was skeptical of Done going in, but they have been great - exactly as advertised, and the customer service has been impeccable.”

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Posted 2 years ago

“I can’t say thanks enough to done. I was treated with the upmost respect from day one. I was embarrassed to talk about my ADHD. My doctor made the entire process so simple. Very caring doctor. The medication prescribed is working out great. I have gone from C’s to A’s in all my school classes. Doing great at work. I feel like a new me. All thanks to Done. I highly recommended them!”

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Posted 2 years ago

“Amazing team and amazing doctors!”

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Posted 2 years ago

Done. is rated 4.0 based on 237 reviews