“Done is a wonderful service! They are incredibly responsive and timely with communication and they are very sensitive to the needs of treating ADHD. The providers are amazing and truly care about working to find the best treatment. The customer service team is also incredible- they are always there to help with any administrative or logistical problems and create a smooth and pleasant patient experience. I’m so glad I picked this service!”
“As I sit here writing this review thinking of how many times I’ve struggled just to sit down and focus. Done as a company altogether is incredible. The staff at Done have been extremely helpful and I am relieved to have a psychiatrist that listens and is kind hearted. Shannon is fantastic! Thank you for this life changing experience.”
“Very happy with the quality of service provided by Done. Customer support is always happy to resolve any issues and my provider is very accommodating.”
“Even though I have insurance, it's still so challenging to get access to certain health services. Having ADHD often means that the more barriers there are to receiving a service, the less successful I'll be. The experience at Done shows that they really understand their patients and do their best to remove those barriers - it's easy to contact both my provider and the customer service team, and the ease eliminates any excuses I might have for not taking my medication. I'm really happy that I found Done and it was through a review like this one, so I'm passing on the favor!”
“I have been dx with ADHD for several years- but my provider stopped taking insurance and one office visit was at least $300! Medication shortages make it difficult to get refills in a timely manner. Enter Done... convenient, affordable, visit with a compassionate, competent provider and make one trip to the pharmacy to pick up your medication. Cannot say enough great things -- saves me so much time and money which is essential, especially during a pandemic! Thanks Done!”
“Done has changed my life! I wished I had gotten diagnosed sooner. My nurse practitioner thoroughly listened to me and my struggles and provided great support and feedback. My monthly check ups are easy to manage and understand. I highly recommend getting started, you won’t regret helping yourself. :)”
“Done has made it easy for me to connect with my care provider and treat my condition from the comfort of my own home. It makes the most out of telemedicine and has definitely been worth it.
The registration process was clear and easy to navigate, and everyone from my therapist to the customer support team has been super responsive.”
“Done. has been a clear path to diagnosis and treatment for ADHD. Working with my psychiatric nurse to start and monitor medication has been life changing. I can't believe that this is what other people's brain's feel like. With Done.'s help, I finally have a start at getting the tools I need to get realistic about my needs and abilities, and reshape my life towards them.”
“Overall is a great service and concept. I have been able with some trial an error get the right medication for my ADHD. I was struggling to find someone as I moved to a new city and very few doctors were taking new patients or charged over $400 for an initial appointment making it out of my budget. I’m only giving it 4 stars due to the fact sometimes it takes longer to get a response from costumer service but when they do, provide good service”
“Excellent place which helped my life. I had mental health problems and not only did they treat it but also CURED it. It is very convenient too because you could just talk to them over phone and have the prescription sent to your pharmacy electronically. They are really good and their doctors are very good and anybody who has a mental health problem or thinks they do should check them out so they can get healthy and live a better and happier life.”
“Been using Done for a few months now. The convenience of online appointments really appealed to me. The doctors I've met have all been very kind and helpful. Any time an issue pops up, the support team resolves in good time and clear communication. The pricing is better than my last online doctor also. Overall, a great organization that's been helping me to become the person I want to be.”
“Can’t say enough great things about Done., their practioners or support staff. At first appointment my NP listened, asked thoughtful questions and provided thorough information about ADHD and medication options. Getting diagnosed and starting treatment at 35 can seem daunting, but done makes it more manageable! My original prescription was denied by my insurance and thanking the done team worked with my insurance on the prior authorization to figure out why. Long story short it’s now covered thanks to their extra attention .”
“I was anxious about using a telehealth service to get help managing, but I am so glad I tried Done. I've struggled with my ADHD forever, but have often been able to build-in coping mechanisms for myself to avoid medication. As the demands of my career and, frankly, life in general have significantly increased over the past year or so, I found myself less and less able to keep up. Finally deciding I need to ask for help, I began taking a look at what might be available and found Done. The online-aspect gave me pause, but I read reviews and felt like it was worth a shot.
Once I submitted my information, scheduling my first appointment was easy. During the appointment, I was quickly put at ease. I did not feel any judgment, which is what has long been the reason I tried to self-manage instead of seeking professional help. The fact that I was able to have a meeting via the internet was so convenient. I was able to do it right from my office instead of having to travel to a medical office. Overall, the process was smooth and I had no problems communicating, scheduling, etc. After my appointment, I did have a basic question. I submitted it and received a prompt answer.
I have only had one appointment so far, but given how well this process has gone for me so far, I am optimistic that I have found a provider that is going to work well for me.”
“I am pleasantly surprised by this service. During the pandemic, I didn’t feel safe doing an in office visit and so I ended up quarantining without my medication for several months. After reflecting on my mental health and realizing I needed a solution, I found Done and their professional team. They don’t judge, don’t rush, and make you feel well taken care of. I’m very happy with the overall customer support too. The website went through a period of upgrades which made it difficult to request refills but reaching out to customer service always provided a solution. And fast.”
“Honestly I was a little skeptical at first. I never had any tele-health experience before Done so I wasn't really expecting it to go as well as it did. I had my first appointment a couple weeks ago with my provider, Lauren Ellis and she was really helpful. She listened carefully to my challenges and situation. She explained the different treatment options very thoroughly and so far my treatment plan had been working out really well. Only trouble I've had is when I went to schedule a follow up appointment. The interface made this a bit challenging, but I sent a message to support, and someone got in touch with me almost instantly through email and helped me schedule my next appointment. So far, I am very pleased with my experience with Done.”
