Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.02

4.0 Rating 525 Reviews

72 %

of reviewers recommend Donna Bella Hair

4.0

Based on 525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Donna Bella Hair 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

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English

“I just love them no clips that show and less pain.”

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Posted 10 months ago

Thank you for your wonderful review, Maria! We're thrilled to hear that you love your purchase!

Posted 10 months ago

“So helpful and friendly when I had an issue or questions”

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Posted 10 months ago

Thank you for your kind review, Danielle! We're delighted to hear that our team was helpful and friendly in addressing your questions. If you ever need assistance again, don't hesitate to reach out!

Posted 10 months ago

“Very disappointed that they charged my card when the hair wasn' even available in that color and length. I've been a customer for years, so this is truly a let down that they reached out to me about not having the color and length after the money was charged.7”

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Posted 10 months ago

Hello Tanya, We're truly sorry to hear that you were disappointed with your recent experience, especially as a loyal customer. We completely understand how frustrating it can be to place an order and then be informed that the specific color and length are unavailable. Please know that our team always reaches out as soon as we’re notified of an issue with stock, and we never intend to charge anyone for items we can’t fulfill. In situations like this, we contact customers to offer alternatives or a full refund of the items—whichever they prefer. We’re also continuously working on keeping our website as up to date as possible, though there are rare occasions where inventory updates lag behind. We appreciate your continued support! Thank you again for your feedback!

Posted 10 months ago

“Love the shade great hair”

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Posted 10 months ago

Thank you for your review, Toni! We’re thrilled to hear you love the shade and that you’re enjoying your hair. If you have any questions or need assistance, feel free to reach out anytime!

Posted 10 months ago

“Purchased for the free course and don’t have access to it”

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Posted 10 months ago

Thank you so much for your feedback, Gemma. We’re sorry to hear that you're experiencing difficulties accessing the free course. Once purchased, the courses can be accessed through your Donna Bella account. You can find your Order History and My Education in your Account Details. Our team has also sent you a direct email for further assistance. Please don’t hesitate to let us know if there's anything else we can do to help.

Posted 10 months ago

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Posted 10 months ago

Thank you for your review, Anna! We're so happy to hear that you had a great experience with us. If you have any questions or need assistance, please feel free to reach out!

Posted 10 months ago

“showed nothing i tryong to learn methods for my salon not as person off the street”

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Posted 10 months ago

We're sorry to hear that your experience did not meet your expectations. Our goal is to provide valuable resources for professionals looking to enhance their skills, and we understand the importance of targeted learning. We appreciate your feedback and would love to help you find the right methods and tutorials that suit your needs. If you have specific topics in mind, please reach out to us directly so we can assist you further. Warm regards, Team Donna Bella Hair

Posted 10 months ago

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Posted 10 months ago

Thank you for yourreview, Amy! We are so pleased to hear that you're enjoying our products. If you have any questions or need assistance, we're here to help!

Posted 10 months ago

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Posted 10 months ago

Thank you for your review, Krista! We're thrilled to hear that you loved your experience with us. If you ever have any questions or need assistance, we're just a message away!

Posted 10 months ago

“I have not used my new purchase yet but, I have been using Donna Bella for years . Since 2013 I think . Just during COVID I was able to let my grey hair fully grow out and was able to use the grey tape in hair extensions . I get so many compliments on the hair . This company is one of the very few that have gray tape ins and I love them !”

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Posted 10 months ago

Thank you so much for your review, Nicole! We're thrilled to hear that you're excited about our Gray Tape-In extensions! We're glad that you found the perfect match for your gorgeous gray hair! If you need any assistance or have questions as you start using them, we’re here to help.

Posted 10 months ago

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Posted 10 months ago

Thank you for your wonderful review, April! We're delighted to hear you're enjoying our products. If you have any questions or need assistance, please don't hesitate to reach out.

Posted 10 months ago

“Love love love!!!”

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Posted 10 months ago

Thank you so much for your review! We're so happy to hear you love our products! If you have any questions or need assistance, feel free to reach out anytime.

Posted 10 months ago

“The color was gold instead ash”

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Posted 10 months ago

We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concen noticed. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 10 months ago

“They stay in look very natural can do anything with my hair”

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Posted 10 months ago

Thank you so much for your review, Jane! We're thrilled to hear that you find our extensions to look so natural and versatile. If you ever have any questions or need assistance, just let us know!

Posted 10 months ago

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Posted 11 months ago

Thank you so much for your review, Carla! We're so glad you're loving our hair. If you need anything at all, please don't hesitate to reach out.

Posted 10 months ago

“Good quality hair!! A few of my clients have been using the same hair for almost a year now and they still are in pretty good condition!!”

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Posted 11 months ago

Thank you so much for your review, Sterling! We're thrilled to hear that your clients are enjoying our hair and that it’s holding up so well. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 11 months ago

“Exactly as shown in pics. Straight and natural hair that wears and styles well. My only request is that the price be less.”

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Posted 11 months ago

Thank you so much for your review, Lisa! We truly appreciate your feedback. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 11 months ago

“Great quality hair! Very happy with the experience. Thank you.”

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Posted 11 months ago

Thank you so much for your review, Estee! We're thrilled to hear that you're happy with the quality of our hair. If you ever need assistance, feel free to reach out.

Posted 11 months ago

“I love the new color platinum blonde . They are beautiful and so easy to install”

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Posted 11 months ago

Thank you so much for your review, Marina! We're so glad to hear that you love the platinum blonde color as much as we do! Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 11 months ago

“Always happy with this company!”

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Posted 11 months ago

Thank you so much for your kind words, Sandra! We are thrilled to hear that you are so pleased with your order and our customer service. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 11 months ago

Donna Bella Hair is rated 4.0 based on 525 reviews