Door Armor Reviews

Name: Door Armor
Address: 665 Wedgewood Ave, Nashville, Tennessee
Rating: 4.31

4.3 Rating 166 Reviews

83 %

of reviewers recommend Door Armor

4.3

Based on 166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Door Armor:

Armor Concepts is the leading producer of entry point hardening solutions.

Visit Website

Phone:

6156490458

Location:

665 Wedgewood Ave,
Nashville
Tennessee
37203

Write Your review

Tell us how Door Armor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Door Armor 5 star review on 7th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returning customer. Just what I needed. It's a great product.”

Helpful Report

Posted 1 year ago

Dear Bobby, Thanks so much for consistently trusting Armor Concepts. We appreciate you! ❤️

Posted 1 year ago

“All around excellent products. Armor Concepts customer service was second to none. Shipping was fast. All products I installed were quality steel. Installation was simple, and a step by step instructional guide was provided. I would recommend and continue to use Armor Concepts products for years to come.”

Helpful Report

Posted 1 year ago

Hello Nathanael, Thank you so much for your review of Armor Concepts! We sincerely appreciate your kind words and loyalty. Your recommendations are gold to us, thank you! Best regards, Armor Concepts Team

Posted 1 year ago

“Have not received the entire order yet Requested a reason for the partial delivery but have gotten no response..”

Helpful Report

Posted 1 year ago

“I had previously placed an order with Armor Concepts and I was extremely impressed by the craftsmanship and heft of the product. However, what has impressed me even more is the "brick and mortar" feeling that I got when after a failed delivery, I received a phone call, after hours from the CEO of Armor Concepts. Alan was extremely helpful and he expressed his desire to make the order right. I will be recommending his exemplary company and his excellent products to all of my family and friends. Thank you again, Alan for your hometown customer service and support.”

Helpful Report

Posted 1 year ago

Thank you so much, Brian, for your incredibly kind words and for rating Armor Concepts a 5-star! What truly warms our hearts is knowing that you felt that "brick and mortar" feeling, even after a failed delivery. Your recommendation means the world to us, and we're truly honored to have your trust in our company and products. We will continue to work hard to exceed your expectations and those of your family and friends. Thank you again, Brian, for your support, and please don't hesitate to reach out if you ever need anything.

Posted 1 year ago

“So i seen the videos, by Door Armor and seen the you tube vidoes of regular Joe's as well and it SEEMED simply to me. I have all the tools and such. Only thing i did not have was the 9/64 3" drill bit, and going to HD like always they dont have what you need. So if you are going to start get the drill bit way before, i bought what HD had which was 1/8 6 inch drill bit. I just bored out the hole more than normal, that took more time. Then when i took out the screws on the hinges on the my door they three were only 1/2 inch and one two inch on each hinge. So i replaced all the screws with 2 1/2 inch screws i had from a bath remodel. The hinge plates from door armor went on pretty smooth. I did drill the holes for the two small cover plates for the doors that was easy. NOW the long Jamb shield, i seen a video of a guy saying that if you can put 2 quarters together and slide them in the gap whith the door closed, you are golden. WELL not my door, so my door if you looked at it closed, the rop right has minimum gap and the bottom has a good gap, so the door was not installed correctly. SO i looked on the instructions for advice and low and behold it says to call Door Armor if i have problems installing...So i did, this was saturday, the door has some small parts off like strike plates parts, screws, tools, drills, etc all over and what do i get? Sorry we are closed on satruday!!!! WTF!!! No where does it say on the instructions they are only open during the week, so that was out, i looked on you tube for advice, but i cant stand the stupid music they play and tell you a story of how this one screwdriver was handed down from grandpa Jed long ago...GET TO THE POINT! So i gave up on that, time was ticking and i needed to get this door closed and secured. In the end i had to cut out part of the jam to make the Jam Shield have enough clearance that i could close the door. The screws by the way are real strudy but they strip REAL easy and that was frustrating, i even used a 15 to 16 impactm (not an impact wrench) on my drill to help but eventully i had to tighten them and then stripping happens, so that could be way better and maybe dont paint he actual groves on the screw? I did get it to close and all is good now but i didnt think it would take over 6 hours to add these parts with no help and just working through it. So far its installed and looks like the vidoes and such, and i can only hope that it works when needed.”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for your review! We really appreciate your feedback and are glad to hear that you were able to install our product successfully. We're sorry to hear about your frustration with the screws stripping easily. We will definitely consider your feedback and look into improving the durability of the screws in the future. We understand that the installation process took longer than expected, but we're glad to hear that you were able to get everything installed. We hope that our product will provide you with the security and peace of mind you're looking for. Thank you again for your review and for choosing Armor Concepts. If you have any further questions or concerns, feel free to reach out to us. Best regards, Armor Concepts Team.

Posted 1 year ago

“hello, i recently purchased the wrong type of door armor model and, even though it was completely my fault, the guy at DA let me return it and walked me through the return process and helped me get the proper model. once i actually install it and get enough money i will buy another for my back door. all the best Door Armor!”

Helpful Report

Posted 1 year ago

Dear Zachary, Thank you so much for your review of Armor Concepts! We truly appreciate your support and loyalty as a customer. Should you have any further questions or need assistance in the future, please do not hesitate to reach out. All the best, Armor Concepts Customer Support Team

Posted 1 year ago

“Great customer service and product is as advertised excellent. Bob West Florida Locks”

Door Armor 5 star review on 21st February 2024

Helpful Report

Posted 1 year ago

Dear Robert, Thank you so much for giving Armor Concepts a 5-star rating! We greatly appreciate your kind words and are excited to hear that you found our customer service exceptional and that our products meet your expectations. Your satisfaction is our utmost priority, and we are delighted that we could meet your needs. Once again, thank you for your feedback and for choosing Armor Concepts. We look forward to serving you again in the future.

Posted 1 year ago

“Excellent product and excellent customer service. Highly recommended!”

Helpful Report

Posted 1 year ago

Dear James, Thank you so much for your review of Armor Concepts! We greatly appreciate your kind words and are thrilled to hear that you found both our product and customer service to be excellent. We look forward to serving you again in the future.

Posted 1 year ago

“Sadly this was too tight for my door to close. I did the two quarters width check Alan recommended in the install video before ordering. On the plus side Alan was extremely helpful with his sugestions during my attempted install process. A++ for his attitude and sugestions.”

Helpful Report

Posted 1 year ago

Dear Tom, Thank you for your review. We are sad that the kit was too tight for your door. You can visit our exchange portal to get our Pro Kits, which eliminates clearance issues. Thank you for your order. We value your patronage.

Posted 1 year ago

“Very Product ,easy install ,my project took a little twicking but not an issue for me . Looks like it belongs”

Helpful Report

Posted 1 year ago

“I have made 6 purchases over the past few years. I am Totally sold on this product. I live alone in the country in Texas with many illegal aliens passing through on Hey 35 going north from Mexico to unknown areas. I will NOTl live in a property without door armor. Thank you!”

Helpful Report

Posted 1 year ago

Dear Karen, Thank you so much for your outstanding 5-star rating and for reviewing Armor Concepts. We truly appreciate your loyalty as a valued customer. We're glad our Door Armor has provided you with the peace of mind you deserve. Thank you again for your continued support and for choosing Armor Concepts. We look forward to serving you in the future.

Posted 1 year ago

“The Products and service are top notch!”

Helpful Report

Posted 1 year ago

Hello Mark, We are thrilled to hear that you had such a positive experience with our products and services. Thank you for your kind words and for choosing Armor Concepts!

Posted 1 year ago

“I’m waiting for my next 2 I ordered! Won’t put a star rating until I get all my product.”

Helpful Report

Posted 1 year ago

“I have not put the product on the door yet and just received the first order. Everything was there that I ordered from you guys as far as I can see. I may need a friend to help me put it on the door as I have never used a drill like the instructions say to use.”

Helpful Report

Posted 1 year ago

“I am very impressed with the kit I bought from Armor Concepts. Extremely well built and easy to install. It looks great and works even better. It makes the front door to my house feel much more solid and the door closes with a very heavy thunk. You can see how well this kit was developed. We live in a very nice neighborhood but it never hurts to add more security to protect your family. I will certainly recommend Door Armor to all my friends and family.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Armor Concepts! We are thrilled to hear you are impressed with the kit you bought from us. Our priority is to ensure that every product we make is well-built and easy to install, all while providing optimal safety and security. We are glad you will recommend our product to your friends and family. We appreciate your support and thank you again for your kind words.

Posted 1 year ago

“was pleased with the speed of delivery. My handyman installed the backdoor one quickly. Unfotunatelly we are waiting on delivery of a steel front door. I'll update you the next time the #@%# tries kicking it in again. I'm praying it will keep my family safe.”

Helpful Report

Posted 1 year ago

Hello, HelenMarie! Thank you for your review. We are pleased to know that you were satisfied with the speed of our delivery. Do let us know if you need further assistance. We are happy to help!

Posted 1 year ago

“This product really fortifies the doors. I was so impressed with my first buy for the front door, that I turned around and ordered a second for the back door!! Both went in like a charm took barely 15 minutes to install and no one is getting in either of those two doors for sure!! Now I wish they made a product to shore up the windows like bars or a metal roller to come down over the windows and lock in place!!”

Helpful Report

Posted 1 year ago

“I work shift work and live south of Houston where crime is increasing. Installed the kit in 30 minutes and very pleased with the finished results! Door is solid and extremely secure. The added peace of mind is worth every penny! Thank you”

Helpful Report

Posted 1 year ago

Thank you, Lee, for trusting Armor Concepts! We are thrilled that the installation was quick and easy and that you are very satisfied with the finished results.

Posted 1 year ago

“Bought two more products, Door Armor Double Door Security Kit with Night Lock and Door Armor PRO SafeRoom (Interior Room) Security Master Bundle with Night Lock that make my house like a “Fort Knox”.”

Helpful Report

Posted 1 year ago

Thank you for your review, Ervine! We appreciate your loyalty.

Posted 1 year ago

“Thanks just got finished installing.....Great Craftmanship and easy to install Great Idea. I am already telling my family and friends. Thanks”

Helpful Report

Posted 1 year ago

Thank you, Ronald, for your 5-star rating of Armor Concepts! We are glad you found the installation process easy and the craftmanship great. Thanks for the recommendation. We appreciate you!

Posted 1 year ago

Door Armor is rated 4.3 based on 166 reviews