Dorothy Perkins Reviews

Name: Dorothy Perkins
Rating: 2.36

2.4 Rating 265 Reviews

33 %

of reviewers recommend Dorothy Perkins

2.4

Based on 265 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Dorothy Perkins:

At Dorothy Perkins you can buy Womens Clothing, Womens Fashion: Dresses, Maternity Clothes and Womens Shoes to buy online. The largest womenswear retailer in the UK, with over 600 stores nationwide, Dorothy Perkins has traded since 1919 and has been online with dorothyperkins.com since 1999.It offers gorgeous, up-to-the-minute fashion and the essential items of the season at affordable prices.

Visit Website

Phone:

0844 984 0261

Email:

customer.services@dorothyperkins.com

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Dorothy Perkins 1 star review on 11th May 2021

Anonymous

Anonymous // 01/01/2019

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“Bought a pair of trousers, wore once and washed once - fabric belt began to fray and come unstitched. Quality absolutely lousy - would take back but lost receipt. Considering their clothes are not cheap, not worth the investment of buying anything.”

Helpful Report

Posted 10 years ago

“Absolutely horrendous shopping experience. Collected parcel from Derby Intu store. No invoice in parcel, store refused to accept items back and produce refund with the confirmation email print-out. Given a 'customer services' number, on hold for 25 mins of the 30 min phone call, charged £6.20 on my phone bill. Was told after being on hold that they should have accepted it back in store (wasted trip to town). Sent a returns label via email. Received my refund over a week later after emailing again. Yesterday received an email saying chat I would receive a CHEQUE?! for my £6.20, and on that email they couldn't even get my name right....”

Helpful Report

Posted 11 years ago

“can't deliver my parcel on time so have refunded my postage cost and emailed me to let know. Great customer service”

Helpful Report

Posted 12 years ago

“Great customer service”

Helpful Report

Posted 12 years ago

“Even though my order got lost on transit, the customer service from Dorothy Perkins was great to me and I'll definitely repurchase. Thanks!”

Helpful Report

Posted 12 years ago

Dorothy Perkins is rated 2.4 based on 265 reviews