“The product itself is amazing... but the packaging is a horrible design!!! This project is NOT cheap! There’s not seal with the lid, it just sits on top. I like to carry my supplements around with me and with the poor lid design I cannot do that. Secondly, my container was knocked off the counter the first week I purchased and most of the collagen came out of the container due to the lid design. I love the product but I will not purchase again because I spent a lot of money on this product and could not even enjoy it”
Hello,
Your order was sent the same day of delivery along with your tracking number. Your tracking is showing that it was delivered on the 20th of May. If there is an issue with delivery, please feel free to contact us directly on hello@doseandco.com
Thanks
“I would prefer to rate it when I know my product has been dispatched, and I have received it. I ordered it on the 29th April and I haven't heard a single thing from your company. Has it left the warehouse?”
“I haven’t heard anything about where my product is in the shipping phase & the tracking code has not been updated for over 2 weeks. It has been close to 3 weeks & it still has not arrived & I haven’t had anyone contact me to let me know what the process is in regards to COVID.”
“I did not like how sweet it was and only 50% collagen! Not worth the money unfortunately, and has other ingredients in which are not necessarily healthy.”
Hello,
We were notified from you that you ordered the incorrect product after it was sent out. Unfortunately once orders have been sent we cannot stop it. We did offer to swap this over for you once it was returned back to us and are happy to do that if you still wanted to.
Thanks,
Dose & Co
