“I never received my product. I have emailed the company twice now and have been told the product is still on the way but nobody has any idea where it is or when it will arrive. I was told things were slow due to COVID but everything else I have ordered online in the last month arrived within a week. Obviously the courier you are using is not very good if your company is trying to track down a package and nobody has any idea where it is other than to say it is in transit. I have gone on the DHL site myself and it tells me absolutely nothing. I have asked to be reimbursed but got not response on that either.”
“I didn't receive the dairy-free collagen creamer coconut as I had ordered. I just got the non-dairy one. It was a shame as I could have picked it up far easier at the supermarket and got what I wanted.”
“To be really honest with you, I love the idea of the product but I had a bad reaction to the dairy free vanilla collagen creamer. I had gut pains and the skin on my entire face ended up feeling like sandpaper (red and little bumps all over) and then it went all flaky and was peeling in patches. It has taken over 3 weeks for my skin to start returning to normal, even today my skin is still flaky round the eye area”
“I have already left my dissatisfaction on yur facebook page, still havent had a reply to my email sent 2 days ago, someone sent me a message on facebook about the review i left”
“The product itself is amazing... but the packaging is a horrible design!!! This project is NOT cheap! There’s not seal with the lid, it just sits on top. I like to carry my supplements around with me and with the poor lid design I cannot do that. Secondly, my container was knocked off the counter the first week I purchased and most of the collagen came out of the container due to the lid design. I love the product but I will not purchase again because I spent a lot of money on this product and could not even enjoy it”
Hello,
Your order was sent the same day of delivery along with your tracking number. Your tracking is showing that it was delivered on the 20th of May. If there is an issue with delivery, please feel free to contact us directly on hello@doseandco.com
Thanks
