“Hi we are still waiting delivery since 17th November in transit awaiting international can you please look into this for me
Diane Knowles
74 Westcroft Close
Westbere Road
London NW2 2RS
England”
“I recently purchased some collegen directly from the website. i thought this would be the cheapest and easiest way to get it. I then found it at pak n save for 10.00 cheaper. i asked the store and they said that was their price and it wasn't a special. do you think it is fair that customers pay an extra 10.00 when purchasing from the website? i don't”
“The vanilla protein is just yuck. It is grainy in my smoothies and has a gross taste. Won’t be purchasing again.
Love the collagen creamers but definitely made a mistake in buying the protein.”
“I received less than half a tin which was incredibly disappointing, I used to order another brand and would always get a full tin. I emailed a picture and asked for a replacement and got a reply saying your tins are only half full. I will not be purchasing again.”
“I have emailed twice about my order and received no response. My package was sent with the wrong value on it (the value was doubled) and because of this I was charged €150 tax instead of €75. This is a lot of money for me so it is quite disappointing.”
“Bought a sample box. Managed to use the creamers in porridge but couldn't stand the taste in coffee. Tried one of the Protein Powders and really hated the taste - threw it out. Have two left that I have no desire to try.”
“Hello, this was my first order with Dose & Co, and I was very excited to use your collagen. I ordered 2 10oz containers. I opened one as soon as I received it and it smelled horrible. My daughter tried 2 teaspoons and had bad diarrhea after it. I couldn’t bare to open the other so it is still sealed. I have purchased many collagens and use one daily and I was wanting to switch over to yours, however I would like to get a refund and return them if possible.
Thank you”
“Receive the wrong order and no one will return call. I will be Canceling all re-orders and will be hesitant to place any future orders because of their lack of customer service”
“Coles had these for $29 and I paid nearly 6
$60 with delivery. Direct to consumer model is the way of the future but will definitely not be purchasing from the website again”
“The caramel seems to have changed recipes and is now far too sweet. To the point of not been drinkable. I have raised this now 3 times and had no reply. Great Customer service......”
