“I placed my first order with Dose and Co and the package arrived damaged, with the product spilled all over the inside of the shipping box. I sent an email to customer service via their website recounting the situation and have received no response. Very poor customer service.”
“I placed my order on November 27th, and received an email that my item is “on its way on” December 2nd. It’s December 16th and my item has still not arrived at UPS. I contacted customer service on December 9th and was told to wait 31 business days and then contact them again if it still has not shipped.”
“I ordered the Unflavored collagen product on Black Friday and product never came. I sent an email to customer service and never heard back. I’m very disappointed as I was really excited to try this product.”
“I bought my first creamer from target when the holidays came around I decided to order 3 more off the site.
I broke out in rash with very painful inflammation.
Consulted my dermatologist with everything that’s changed in my diet. Advised to stop and due to the ingredients.
I reached out to customer service, they advised I’m unable to return. Packaging are sealed.
Very disappointed with customer service!”
“I notified your company that I received my order, the first one I’ve ever placed, damaged. I have yet to receive any information on a replacement order or refund. If I could give no stars I would. I extremely unhappy and frustrated.”
“My original order still not received as I was told it would be. I guess I need to go back to social media to get an answer.
I ordered that one because more proof that you guys never gave the product to the shipment company as this is it to be delivered but something I ordered on November 30 is still not.”
“Just got it in the mail today. I will never order off the website again, will probably just buy it from my local Target. I ordered this on the 27th, no wonder theres free shipping 🙄”
“I still have not received my order. I have not received any updates on when I will receive my order. And I’m not able to track my package. I would consider this transaction incredibly poor.”
