“I never received it. I called the minute I ordered it because it was going to my wrong apartment I do have my mail forwarded it says it delivered it there but I never received it”
“Almost thought company was a scam. Placed my order, and received tracking right away. However, FedEx claimed they never received my box to ship.. Waited 3 weeks, no delivery. Contacted company via e-mail 3x with no response. Finally had to dispute charge to my CC, and all of the sudden, got an e-mail my order is out for delivery. Still never heard from their customer service. Never placing another order again.”
“I bought my second creamer and the top doesn’t fit, and it seem like it got wet, it was left in front of the door in a rainy day. I wrote to let you guys no, and heard nothing back.”
“As soon as I placed my order, I realized I chose the non-dairy option in error. I emailed you right away to cancel the order with no response. I recently received the order and was disappointed. I would like a refund. I have proof of when I placed my order and moments later requesting that it be canceled.”
“I purchased once and I did not get my order. You used the worst USPS and did not take responsibility if customer receive the order or not. Never purchase again.”
“I am very disappointed because I did not receive my order and I placed it on the 4th. I was told a replacement would be sent but I have not received the tracking number for that either.”
“I placed an order on December 5th. and today is December 22nd and I have yet to receive my product. I tried to purchase what I wanted from Target but you did not sell what I what there. It’s quite disappointing that it takes so long to receive and the tracking status states shipped with no tracking info update from CanadaAir. I live in NJ, USA.”
“3 WEEKS and counting to get my order. And I was offered 20% off my next purchase. In this day and age, TOTALLY unacceptable. I hope the product (when/if) I finally get it is better then the customer service”
