“I made an accidental purchase and 20 seconds later I emailed to try to get a refund and couldn’t even get a refund. Absolutely awful customer service.”
“Can’t say much is been to weeks since I place my order and still haven’t received it. The tracking information is the same since 1/30/2021. Very disappointed!”
“Not happy with the product and the size of the tub is very deceiving as it comes half full! When I wrote to customer service about it they just did too bad.. wouldn’t recommend”
“Tasted bad. I would return it if it was returnable, but it’s not. I got the dairy free to hopefully replace heavy cream on my coffee. I ended up just using this with heavy cream plus additional sweetener and cocoa to make taste good. Otherwise it’s bad tasting with coffee on its own and I didn’t want to just throw it out.”
“I was very disappointed with the product. I mistakenly thought it was vegan and was very very excited. Sadly it just doesn’t have dairy in it. Bummed. Oh well.”
“This is by far the worst tasting collagen powder I have ever tried. Every time I went to drink it, I had to hold my breath because the smell and taste would make me want to throw up. Unfortunately, I will not be continuing to use it to see if the results are good because it’s undeniably disgusting.”
“was discouraged when the powder that I ordered did not mix well with my coffee. Was told by support that it was because I purchased the protein powder and I needed to order the creamer (which I thought was what I ordered). I have wasted 1/2 can of the powder (found in the bottom of my coffee cup) and now they want me to purchase a whole new can. I just wanted to see if I could see a difference in 1 month but it is costing me more than it should. :( Disappointed.”
“There’s no possibility to change or cancel an order if we make a mistake, and the customer service responded too late the product was already shipping”
“I previously ordered the vanilla flavor Creamer which tastes amazing. This time I decided to change it up and try the caramel one... big mistakes. It’s gross. Very disappointed. Haven’t had time to look up the return policy.”
