“I’m really disappointed with my last shipment. I got double shipped not realising I had a subscription order about to send one week after I had ordered... I sent an email request trying to cancel the subscription order and there was zero follow up to my email from the company. The second order was shipped, and this is the first “response” I’ve had to my Cancel order request and it’s not even a response to my email... still think it’s a great product, but I won’t be ordering again.”
“Customer service was not useful to me at all! I mistakenly added the wrong address for delivery and emailed customer service within a few minutes of placing the order. I asked them to please cancel it, and they responded to me saying they were not able to because I didn’t attempt cancellation fast enough. They then sent me a tracking number several days AFTER the actual delivery - not useful either. I will not order from Dose and Co again.”
“I am being charged again when I only ordered the product as a one time purchase as to try the product to see if I like it and now I’m seeing that I’m continuing to be charged without authorization.”
“Have still not received my purchased. Says it has not been shipped. Contacted customer service and was told they would look into it and get back to me. Still have yet to receive my package or hear back from anyone. Very disappointed about a product I was excited to try.”
