“I’m writing the review about the collagen protein powder chocolate
Unfortunately is not how expected
I had to use almond milk to make the flavour a bit better with water was tasteless
You can’t taste the chocolate”
“Changed my mind not opened the products ask to return unopened products was told no refunds make sure you get what you want I lost my money no chance getting a refund she wouldn’t even listen !!! They put a star in I wouldn’t give them that !
Never got a refund as I stated she wouldn’t give me the time she said a flat no, terrible way to get repeat business I will never order again I’m telling everyone how this business is .”
“I have emailed numerous times asking why I never received my free product for purchasing from khloe kardashians post stating if I ordered 25$ or more I would get a free protein
But NOT ONCE HAVE I HEARD BACK OR RECIEVED ANY RESPONSE!
Terrible customer service”
“My order shipped April 9th with an ETA of April 15th. It is now April 23rd and when I try to track my package, there is no updated date of arrival so I cannot rate the product based on its performance yet I can rate it on the shipping not being accurate.”
“My dose container is mia I’ve been waiting for it as I’m out. The reason why I did auto ship is so I have it readily available . S delayed packages defeats the purpose my item has been missing for almost a month”
“I am not happy that despite recent contact and explaining how my loyalty should count as a subscriber did not mean anything. I feel as though I should receive the drink bottle because my subscription won't be due until after the promo. I have stuck w dose and co despite having other products from my Busy mum fitness group being offered and feel this promo should honoured especially since I am receiving this review on a recent purchase where I did not receive my water bottle”
“I love the product however, the customer service has not been helpful. I have not received my package that was supposed to be delivered two weeks ago and have not received a solution to this. I had to order more on Amazon. I will no longer suscribe and pay more to ensure my package is delivered and have good customer service if something does happen.”
“Never received my order. Customer service is extremely poor. It tastes very long for someone to get back both on email and via Instagram DM. I understand why no one can help me with this. I also asked to cancel my subscription and no response. The website does not allow me to.”
“Ordered on 3/26, still haven’t received it. Also sent a message to customer service last week I did get a response that they will look into but still nothing after that. Wish I could just cancel it all together”
“I never received my item. Postal agent placed my package in a locked locker that wasn’t mine and also didn’t know it was perishable. You guys need to place that on your boxes so they will know where to place items”
“The worse company I have Ever dealt with!!! Please spare yourself the nightmare. If you must purchase their products go to target!
I received my item a week after the expected delivery date and was not home so it sat in the mailbox (in Dallas heat) for another 4 days!!
Still going back and forth with their crappy “customer service” representative. Mind you I had to message them on Instagram to even get a reply to my email inquiry. So highly disappointed in their lack of care for their customers.
Never again will I purchase from them.
Worst experience ever!!!!!!!!”
“Disappointed cause I didn’t purchase it but got charged randomly and sent a jar. Was told it was a glitch and money would be refunded which didn’t happen. Disappointed as I didn’t have money to spend that week let alone on collagen when I needed it to feed my kids for the week.”
“Terrible service! If you need to cancel a subscription that you didn’t even approve in the first place, good luck! There is no way to cancel on website I’ve emailed several people with no response and have been charged 2 additional times from my first original and ONLY purchase.”
“Didn’t state how many ounces checked Targets website said they were 12oz. I received 10oz containers. I contacted DOSE and they said they were ship me a free one for the inconvenience, but I it apparently got lost by the carrier. Dose told me they could not trace it and I’d have to contact the carrier myself. I’ll be going back to Vital Proteins it seems to be more effective anyways.”
