“awful company to buy for..
we bought cloths for our son for Xmas and there was napapijri trousers missing. we didn't think to take pictures of box etc that was completely sealed anyway I contacted dressinn straight away via emails no response for a few weeks then after what must have been the end of the Christmas madness I got through to them . by this time we were outside the timeline of claiming also no pictures so they closed our case and that was the end of that from their point of view.
DO NOT BUT FROM THIS SITE ALSO THEY ARE SPAIN BASED NOT UK”
“Charged me $156 for two day delivery to Canada via DHL. They didnt even ship the order for 5 days and are sending me automated replies and no response except >>> “ If we have not answered you yet or you are not satisfied with the answer we have sent you, please answer YES””
“DO NOT BUY FROM THIS COMPANY!!!!
Been waiting for a refund for over 6 weeks now. I have proof of return etc.
I have messaged them daily still nothing!
They replied through trustpilot asking for my order number but they already have it.
So upset they have are a con.
Do not buy!!!!”
“Order hasn't arrived since the 20th of December, it's now January and the order has still hasn't arrived. I have been sent to different Post Offices with no success.”
“I wish to read all these reviews below before to deal with this company. Many people with the same issue. WHAT A SHAME!
I made a purchase which suppose to be in Canada Dec. 7 to Dec 13 as
they indicate in their web site and still as today Jan. 12 waiting for delivery.
I have send several email to their customer service and the excuse it is: covid and covid delays.... They do not know where it is or if it is lost! I AM NOT SURE IF EVEN THEY SEND THE ITEM TO MY COUNTRY??? Even they refuse to give me my money back! It is a not responsible company to deal with.. I wish I knew....
Order number: 27056860
Date of order: 2021-11-30”
“I ordered the item on November 25, 2021 and supposed to deliver by Postnl but still have not received it. It was a month ago and tried to Gmail them but nobody replying my questions. If I had read the website earlier than I would not buy it. I will not recommended people order things from this site.”
“order 26376315, which was paid on 10/31/21, was never sent to me. There are always standard answers to my 10 requests: the goods are delayed, wait, etc. Once the operator in a letter confirmed that they would send on 12/13/21, but of course, they did not send anything.
The bottom line: the store is scammers who use your money without interest. They trade in air. It is surprising that the Spanish law enforcement did not pay attention to him.
I canceled the order, waiting for more than 2 months to receive the order is too much. Moreover, I am sure that they will never send it.
Now a bot representative will come in the comment and reply with a standard phrase that we are very sorry, write to us in support, we will check the information, etc.
If the deadline for the return of funds is delayed, you will have to get worn out and contact the supervisory authorities of Spain and Russia (Russian law applies to international stores aimed at working with a Russian audience).
Don't order anything here))”
“THE Return Label Does not work!!!!!
THE Return Label Does not work!!!!!! Can not contact customer service!! What is wrong with this company!!! Got wrong shoes, got customs duties to pay for the incorrect order and even can not able to return back the shoes!!!!”
“Do not buy from Dressinn!!!!
I have been in contact with them multiple times in regards of the item arriving damaged because the hat came in a bag instead of a box. I find their answer absolutely not appropriate as I got told that it will adjust itself with time…. I collect hats and first I never received a hat in a bag and second it doesn’t adjust itself.
I’ve asked for a prepaid label for a return as it’s damaged for a full refund and got told it will be at my own expense!! This isn’t acceptable as it’s damaged and it’s their fault and considering that they also advertise 100% garantire satisfied!!! This is so frustrating and false advertising to not talk about its been over a week dealing with this and their bad customer service.”
“The worst customer service, I had a hat delivered in a bad and arrived damaged and they are refusing to give me a prepaid label for a return and full refund. DO NOT BUY FROM THEM!!!”
