duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cash-in-hand delivery to Cienfuegos is very reliable and often next day, based on use of Duales for more than a year”

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Posted 4 years ago

“Is it possible to make sure the reciever to get USD instead of CUC?”

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Posted 4 years ago

“great and easy. never had a problem...”

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Posted 4 years ago

“The procedure was simple and fast. The beneficiary receives a message at the moment, although the deposit of the money still takes time because the sending time has not been met”

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Posted 4 years ago

“Muy sastifecha como funciona rapida y segura la entrega professional gracias duales lo recomiendo”

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Posted 4 years ago

“Excelente servicio! Gracias a ustedes puedo ayudar a mi familia. Estoy muy contenta y agradecida por su magnífico trabajo. Gracias”

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Posted 4 years ago

“RESPONDEN DE INMEDIATO- GRACIAS ESTOY EN ESPERA DE RECIBIR EL PEDIDO..”

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Posted 4 years ago

“La mejor compañía de envío dinero a cuba desde Canadá, no tengo ninguna queja , en algunos casos la entrega del dinero a domicilio se realiza el mismo día , estoy muy feliz con duales lo recomiendo 🤗🤩”

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Posted 4 years ago

“great service but fees and exchange rate is way to high”

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Posted 4 years ago

“Me gusta que puedo contar con la ayuda de Sonia cuando la llamo me responde bien mis preguntas y me guía en las soluciones. Gracias”

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Posted 4 years ago

“Efficient and courteous services. Excellent response time to inquiries.”

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Posted 4 years ago

“The only thing I want to bring to your attention is if you don’t answer the toll free number, at least you remove it so people don’t get frustrated by dialling over and over. That’s what happened to me.”

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Posted 4 years ago

“Normally the service is very good but this time it is going slowly and I am beginning to worry when or if it will be delivered.”

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Posted 4 years ago

“It was very fast to transfer money to a CUC card in Cuba! It happened for me within 24 hours. I will be using this service again for sure.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I have used Duales several times now. Each transaction is easy, and my Cuban friend receives the money in her hand, often in less than 2 days. The fee charged for the service is incredibly low; I am sold on the service!”

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Posted 4 years ago

“Siempre me llegò el dinero en 24 horas. Luego fue en 48. Despues en 72... y ya por ultimo pasa de 4 dias y no llega el dinero...”

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Posted 4 years ago

“I use the home delivery option and my husband recieves it very fast, usually within 24 hours, the very next day! I use e-transfer method to pay for my transaction! Thanks Duales”

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Posted 4 years ago

“C'était la première fois que nous avons utilisé ce service pour envoyer de l'argent à Cuba. Pour s'inscrire ça a été un peu compliqué, j'ai envoyé un courriel avec demande d'informations. Je n'ai pas reçu de réponse, finalement après plusieurs essaies nous avons réussi. Nous avions choisi livraison à domicile dans une ville en dehors de La Havane. Notre amie a reçu l'argent en 24 heures. Donc, nous n'hésiterions pas à recommander cette compagnie.”

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Posted 4 years ago

“It's a good website to sent money to Cuba(CUC or CUP),but so far I can not send money to account start with 9225 (USD). It will be great if Duales.com allow me.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,186 reviews