duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

4169924932

Write Your review

Tell us how duales-com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muy sastifecha como funciona rapida y segura la entrega professional gracias duales lo recomiendo”

Helpful Report

Posted 5 years ago

“Excelente servicio! Gracias a ustedes puedo ayudar a mi familia. Estoy muy contenta y agradecida por su magnífico trabajo. Gracias”

Helpful Report

Posted 5 years ago

“RESPONDEN DE INMEDIATO- GRACIAS ESTOY EN ESPERA DE RECIBIR EL PEDIDO..”

Helpful Report

Posted 5 years ago

“La mejor compañía de envío dinero a cuba desde Canadá, no tengo ninguna queja , en algunos casos la entrega del dinero a domicilio se realiza el mismo día , estoy muy feliz con duales lo recomiendo 🤗🤩”

Helpful Report

Posted 5 years ago

“great service but fees and exchange rate is way to high”

Helpful Report

Posted 5 years ago

“Me gusta que puedo contar con la ayuda de Sonia cuando la llamo me responde bien mis preguntas y me guía en las soluciones. Gracias”

Helpful Report

Posted 5 years ago

“Efficient and courteous services. Excellent response time to inquiries.”

Helpful Report

Posted 5 years ago

“The only thing I want to bring to your attention is if you don’t answer the toll free number, at least you remove it so people don’t get frustrated by dialling over and over. That’s what happened to me.”

Helpful Report

Posted 5 years ago

“Normally the service is very good but this time it is going slowly and I am beginning to worry when or if it will be delivered.”

Helpful Report

Posted 5 years ago

“It was very fast to transfer money to a CUC card in Cuba! It happened for me within 24 hours. I will be using this service again for sure.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“I have used Duales several times now. Each transaction is easy, and my Cuban friend receives the money in her hand, often in less than 2 days. The fee charged for the service is incredibly low; I am sold on the service!”

Helpful Report

Posted 5 years ago

“Siempre me llegò el dinero en 24 horas. Luego fue en 48. Despues en 72... y ya por ultimo pasa de 4 dias y no llega el dinero...”

Helpful Report

Posted 5 years ago

“I use the home delivery option and my husband recieves it very fast, usually within 24 hours, the very next day! I use e-transfer method to pay for my transaction! Thanks Duales”

Helpful Report

Posted 5 years ago

“C'était la première fois que nous avons utilisé ce service pour envoyer de l'argent à Cuba. Pour s'inscrire ça a été un peu compliqué, j'ai envoyé un courriel avec demande d'informations. Je n'ai pas reçu de réponse, finalement après plusieurs essaies nous avons réussi. Nous avions choisi livraison à domicile dans une ville en dehors de La Havane. Notre amie a reçu l'argent en 24 heures. Donc, nous n'hésiterions pas à recommander cette compagnie.”

Helpful Report

Posted 5 years ago

“It's a good website to sent money to Cuba(CUC or CUP),but so far I can not send money to account start with 9225 (USD). It will be great if Duales.com allow me.”

Helpful Report

Posted 5 years ago

“My parents received the money in less than 3 days. I wish there was an option for receiving Canadian currency instead of CUC, because the new stores in Cuba are not accepting CUC.”

Helpful Report

Posted 5 years ago

“Estoy complacida con su servicio. Utilicé en su página web la opción para Canada de envío por correo electronico (Email money transfer). Realicé el pago indicando el número de referencia que me dieron y al día siguiente la persona en Cuba recibió el dinero. Se lo llevaron directamente a la casa! La única forma de confirmar el recibo es que la persona que recibe el dinero te avise, y antes de eso debes asegurarte que en historial de transacciones te aparezca en Estado: payment approved. Importante: asegurarse de haber escrito correctamente toda la informacion exigida. La comunicación por correo con Henry y Customer service es rápida. Excelente servicio.”

Helpful Report

Posted 5 years ago

“The service at duales is easy, fast and good.”

Helpful Report

Posted 5 years ago

“I am pleased to report that Duales' fine services completed my transfer to my cousins in Cuba promptly and efficiently. The home delivery is very convenient especially for all of us who have relatives that cannot move from the house because of illnesses. It was indeed a very pleasant experience and I recommend Duales without reservation.”

Helpful Report

Posted 5 years ago

duales-com is rated 4.3 based on 2,222 reviews