duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After filling everything out the transaction wouldn't go through to the next page the only thing that I could see was off it just had a message saying that possibly the number of the card wasn't good so that it would be home delivery I was totally up with that but it wouldn't go to the next page”

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Posted 4 years ago

“Very efficient, trust wording and quick. Very recommended”

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Posted 4 years ago

“Bon service rapide”

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Posted 4 years ago

“Start by answering your telephone or at least call me back because I have left my number numerous times”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“It was easy and fast”

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Posted 4 years ago

“Very good service thank you”

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Posted 4 years ago

“The service is very quick and very reliable all souls staff is there always for support and answer my questions were any problem might have very quickly in a solve my problems very fast”

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Posted 4 years ago

“No logre completar el pago . Fui a buscar la oficina y no existe. Quiero volver a tratar de hacerlo pero no estoy muy segura . Gracias”

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Posted 4 years ago

“So simple to use. They promise home delivery with in 4 business days...but the money always arrives in 2 days and in my MIL's hands. Safe, secure, fast and convenient. Duales has been a life saver during this pandemic, I will always use them from now on.”

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Posted 4 years ago

“Overall the website is good but I find that sometimes it’s a little “buggy”... Sometimes my transactions go through and sometimes things don’t depending on which web browser I use or which Device are use… This definitely needs to be fixed.”

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Posted 4 years ago

“Si Sono felice che li sia arrivato i soldi 💰 in quasi 2 giorni a casa direttamente , anche se ho cliccato che li doveva arrivare al suo Numero carta conto personale non a casa , volevo sapere com’è possibile ? Perché poi vi siete tenuti gli 8 euro , e solo vorrei avere dei chiarimenti , ma ringrazio che almeno li sia arrivato i soldi”

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Posted 4 years ago

“Excellent place to send money to my frieend in cuba.”

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Posted 4 years ago

“The service to Cuba is excellent...speedy and efficient”

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Posted 4 years ago

“Excellent service quick delivery”

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Posted 4 years ago

“As usual is an excellent service”

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Posted 4 years ago

“very helfull,costumer service team.thanks.”

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Posted 4 years ago

“No issues on delivery services in Cuba that's important.”

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Posted 4 years ago

“Fast reliable and easy no problems whatsoever”

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Posted 4 years ago

“Excellent service. Took only 2 days. The fee was $14 more than a bank transfer but the town I was sending to did not seem able to receive $ from my Royal Bank of Canada. Seems I could only send $200 cuc or less. But I will use DUALES again. Wait if this review is about an answer to my questions - I received no communication in 3 days.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,186 reviews