duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,178 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always prompt and helpful. Highly reccomended”

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Posted 5 years ago

“Messed up transfer and received a call and customer support immediately ... transfer was fast and exactly what was expected. Will use again”

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Posted 5 years ago

“Thank you!!”

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Posted 5 years ago

“Excellent service provided by Sonia. My friend received the money. It took an extra day only because I had the wrong municipality. YThey were able to contact my friend by phone and correct the mistake and deliver the money. I will be using the site again.”

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Posted 5 years ago

“This is an amazing service, much better than western union from now on I'm using Duales ALLLL the time. I sent money to Ciego and in 3 days it arrived! USE DUALES”

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Posted 5 years ago

“Great service , fast and reliable .”

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Posted 5 years ago

“Great, fast and easy, thank you for providing this service.”

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Posted 5 years ago

“En pocas palabras excelente trabajo y atención”

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Posted 5 years ago

“Excelente trabajo y muy buena atencion por parte del personal de la empresa ,por medio del correo electronico,te mantienen informado!!”

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Posted 5 years ago

“Excellent service and prompt delivery of the money to your relative in Cuba.”

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Posted 5 years ago

“Recomiendo a Duales 100%. al principio teni mis dudas pero igual decidi hacer el envio, Sonia que fue quien respondio todas mis preguntas es muy amable y pudo ayudarme en todo momento. el pago para la trasferencia la efectue ayer y hoy a la 1pm ya mis familiares tenian el dinero en sus manos, cabe notar que mi familia vive en Pesqueria, Baragua y fueron hasta su casa hacer la entrega. la verdad no tengo palabras estoy extremadamente satisfecha y seguire usando sus servicios. Muchas gracias por todo... Atentamente Igleimys Alarcon”

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Posted 5 years ago

“I have been using Duales for a number of years to send money to friends in Cuba. Their service is 5 star. I routinely have questions or run into problems that I have created. The great folks from Duales seem to anticiapte my problems and are always available to straighten me out. Thanks for the incredible Customer Service.”

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Posted 5 years ago

“Excelente servicio a Cuba, muy profesional la atención en linea y la entrega directa al destinatario”

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Posted 5 years ago

“Super fast - excellent service”

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Posted 5 years ago

“getting the password right was hard but the rest was very easy”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great service! Highly recommended.”

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Posted 5 years ago

“Easy to use, low fees and fast service!”

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Posted 5 years ago

“it was easy and when I had an issue I called and left a message and then returned my call right away. I just did it today person has not received the money yet so I can't comment on that but so far everything seems very good”

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Posted 5 years ago

“Everything works well and takes only a short time. Confirmation e-mail appears immediately following the completed transaction. Recipient has always received the funds in short order in full.”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,178 reviews