duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There should be an option of sending usd”

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Posted 4 years ago

“Good application for customers”

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Posted 4 years ago

“You go to a lot of trouble and there is no way to contact you when there is a problem. I have entered the 16 digit MLC card # multiple time to no avail. Just a waste of time.”

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Posted 4 years ago

“Muy buen servicio y muy rápido 👍 gracias que siempre sea así!!!!”

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Posted 4 years ago

“Seriously good service - the money was delivered within 3 days . Thank you Duales , when the others wouldn't help you delivered . Graham K.”

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Posted 4 years ago

“I have no complaints. I find this service excellent. I do want to offer a suggestion. Maybe delivery of money can be quicker. 👍🏻👍🏻👍🏻”

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Posted 4 years ago

“My mother in law received the money the next day I requested $ to be sent. Very happy! Thank you.”

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Posted 4 years ago

“I registered with Duales in the hope of sending money to Cuba but when I had a query nobody answered my email. Makes me very nervous about using Duales, are they a legitimate and trustworthy organisation if they dont answer enquiries, particularly when you have problems. I am now very wary of Duales.”

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Posted 4 years ago

“hola recomiendo este sitio , la entrega de dinero fue efectuada directamente a la persona en dos dias, muchas gracias”

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Posted 4 years ago

“Ordered Sunday, my friends in Cuba had the money handed to them on Tuesday. Outstanding”

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Posted 4 years ago

“Duales is providing very fast, very reliable,very efficient,very safe and proffesional service. It is easy to use on Duales website and easy to make payments. This is the best way to help financially our Cuban friends. Highly recommend to use Duales services.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“I can not send money to Cuba and that is what i want :-(”

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Posted 4 years ago

“I hope you guys will do everything you can to help us to send not only CUP but US DOLLARS as well your service so far is very good and efective thank you no complain so far”

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Posted 4 years ago

“Excellent service and customer service! My family gets funds delivered directly to their house often within 24 hours. I love Duales!”

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Posted 4 years ago

“This is my third time using this service and I am still satisfied. The money I sent was delivered the next day. I will use Duales again for sure. The ability to send money to an MLC card would provide another good option for those who need it.”

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Posted 4 years ago

“Excelente calidad recomendable”

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Posted 4 years ago

“I have used Duales several times and have never been able to progress to the second page on the website. Where the beneficiary's card #is requested, mt credit card info appears below. I've always had to call Sonya for help and she processed the transactions for me, but now there is only a chat line, where the man clearly is not qualified to answer some questions”

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Posted 4 years ago

“You ask To much information like the driver licence. Delete my account please”

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Posted 4 years ago

“This was perfect for sending money to a friend in Cuba! I will recommend Duales to others and will be using them again. My friend received his money in less than 48 hours right to his house. Very impressed with Customer Service when I had questions about sending other currencies. Thank you Duales!”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,186 reviews