duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello,can you explain further how does it work. Does the recipient has to have an account with a bank in Cuba?”

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Posted 4 years ago

“I don't want you to look bad, but I tried to reach you by phone for 2 days straight and option #1 and option #3 we'll never did anyone answer my call, so I didn't use your service Dec 1 or Dec 2”

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Posted 4 years ago

“Great service delivers on time.”

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Posted 4 years ago

“Vraiment rapide”

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Posted 4 years ago

“Quickly services. Great customer serices”

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Posted 4 years ago

“Was not able to send money or do anything for that matter. I was thoroughly disappointed and time was wasted signing up. Will look for other way to send money to family.”

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Posted 4 years ago

“Fast money transfer to the bank account in Cuba.”

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Posted 4 years ago

“dear duales support team i make money sending to Cuba ; and the and the person who receives the funds notify me that there would be a period of 5 days to receive them your service is really shameful and awful, i want to place a bad experience comment with you and i will never use your rotten service again”

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Posted 4 years ago

“Money transfer done rapidly. Excelleny”

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Posted 4 years ago

“I sent money to Cuba. In 24 hours it is not there. I called to find out and had to leave a message. No one has called in more than an hour.”

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Posted 4 years ago

“I have not used your service for years, but you are as effective as ever. Thumbs up.”

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Posted 4 years ago

“No he probado el servicio, pero quisiera recomendar que implementarán una forma de cobrar a los clientes mediante un link de pago para poder cobrar de forma más rápida a los Clientes Gracias”

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Posted 4 years ago

“I think this is the easiest way for me to send money. And I appreciate what you do. Your fee is amazing and fast service Thank you Peggy”

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Posted 4 years ago

“Just wish you were notified when money was recvd on the recipients end.”

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Posted 4 years ago

“Finally!! A service that works, user friendly software in english option for me was a bonus and money arrived to Cuba hours after i sent. Ive have tried at least 4 other services all poor results,”

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Posted 4 years ago

“I'm unhappy with the experience. I tried to send money to my mother-in-law in Cuba, who desperately needs to purchase food items from an MLC store for her elderly father. I selected "MLA USD Card" under the form of delivery, inputted my mother-in-law's debit card number, and within 24 hours (with seems like a great turnaround), someone called her Cuban number to inform her that he would be delivering CUC to her house the next day. This is not what I selected. I don't understand why this website would even ask for her debit card number if they were just planning on delivering CUC to her house. Unless Duales can rectify the situation, we won't be using the service again.”

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Posted 4 years ago

“Excelente servicio,los mejores sin dudas y que esto siga y no pare gracias a todo el equipo de Duales son los mejores!!!!🥰”

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Posted 4 years ago

“Un servicio Excelente.”

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Posted 4 years ago

“We were very happy with DUALES. Our family in Cuba received their money within 24 hours, right at their doorstep. Thank you.”

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Posted 4 years ago

“hi is really usefull and good”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,186 reviews